Enabling patient apps across all Cerner clients

[Ian Sefferman]

Hi,

Stephen at Cerner asked me to post this here. 

We're currently seeing an error message upon OAuth of a patient app stating our app hasn't been enabled for an organization (see below). Stephen mentioned as of June, they should have been enabled to all Cerner clients by default, but that doesn't appear to be the case.

How can we get our app enabled across all Cerner clients (or does this error message mean something else)?

Thanks,

Ian

[Andrew Fagan (Cerner)]

Hello Ian, 

The Cerner client domain (tenant) you were attempting to access is mistakenly listed as a patient access endpoint leading to the error you received.  For Ascension, they have several tenants for patient access based on state/region.  See below 

Ascension Seton TX

4ff3b259-e48d-4066-8b35-a6a051f2802a

St. John Providence Health System MI

mQjCqHb5rkr1u1foU4dqhQPBpi7Qk9R4

Ascension Providence Rochester Hospital MI

1co7TB-AnE4kKYvBDzXBJf-MlYrYrEnf

St. Vincent's Medical Center FL

A8JBVvRX_lChZDLoNxFeQ8N_64m_7so-

Saint Thomas Health TN

2b718c34-d07f-43cc-9f41-df1abcd82912

St. John Health System, Inc. OK

X1J37H-QXH9V3MP4KYWMOTDwG4C2MnHw

Ascension Health East

808f1961-f350-4340-88a7-c16f525788e6

Ascension Health Central

a03a0cab-f0e8-4c09-b504-1f5b4ebcf684

Borgess Health Alliance MI

l0sV4kAP8XYUeDPWgsblj-f2yztSg0Ya

Thank you, 

Andrew (Oracle Cerner)

[Ian Sefferman]

Thank you! Are there any other tenants with mistaken endpoints to be aware of?