Provider auth redirects to google reCAPTCHA

[sistan...@rimidi.com]

Hi, 

User is getting a recaptcha prompt when signing in through their provider-facing portal. Are there settings at the user level that require recaptcha when logging in?

Thanks

[Fenil Desani (Cerner)]

Hello Sistania,

It is possible for a Millennium domain to experience “global” CAPTCHAs if it comes under attack; every user would be forced to solve a CAPTCHA every time they log in.  It is certainly possible that this specific user is being purposefully/correctly CAPTCHA’d due to repeatedly providing incorrect passwords, in which case it would be possible to unlock them using Cerner tool (or, simply wait 24 hours).

Thanks,

Fenil (Cerner)