Error when trying to Submit a new App

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app_registration

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Assigned to kol.k...@gmail.com by Fenil....@cerner.com

A Jaidka

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Oct 12, 2021, 2:37:51 PM10/12/21

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Hi,

I am trying to register a new App here https://code-console.cerner.com/console/register
But It is failing with this message:
Error.We are unable to complete your request. Contact the support team through Cerner FHIR Developers on Google Groups.

In network tab endpoint https://code-console.cerner.com/api/cerner/users/apps is returning 500 status code.
Cerner-Correlation-Id: eebb8dcc-cf47-4dc4-ae94-8dc2e070e31c

Would appreciated any help in this regard.

Thank you,

Aashu

Kol Kheang (Cerner)

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Oct 12, 2021, 4:52:09 PM10/12/21

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Aashu,

Please use this URL https://code.cerner.com/developer/smart-on-fhir/ instead. It is the only endpoint that is currently supported at this time.

Thanks,

Kol

A Jaidka

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Oct 13, 2021, 2:16:10 PM10/13/21

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Hey Kol,

Now I am getting
Error! Failed to register your SMART app. Please try again!
X-Request-Id: d5e80213-801d-4961-9b28-0cbc0caa0574

Can you please point out what is missing.

Thank,
Aashu

Kol Kheang (Cerner)

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Oct 13, 2021, 8:06:30 PM10/13/21

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Hi Aashu,

Could you give it a few more tries, please?

Kol Kheang (Cerner)

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Oct 13, 2021, 8:44:21 PM10/13/21

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Aashu,

My colleague was able to help me identify the issue. It looks like the registration failed because there is already the same confidential app registered in our system by amansour from your company. The app already has the scopes that you were wanting to register. For a confidential client, there can only be one account id associated. Would you be able to work with your colleague on this existing app?

Thanks,

Kol

A Jaidka

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Oct 14, 2021, 1:16:49 AM10/14/21

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Kol,

Thank you for the quick response.
Do you know the email id of user who registered this app? I would try to reach out internally.

Thank,
Aashu

Kol Kheang (Cerner)

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Oct 14, 2021, 9:41:53 AM10/14/21

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Yes, it was mentioned in my previous post. You may have not noticed it. The id is 'amansour@pay.....com`.

A Jaidka

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Oct 14, 2021, 10:20:43 AM10/14/21

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yeah, you are right.
But this employee (amansour@pay.....com) is not with the organization any more, would it be possible to remove/deregister the existing app. Or transfer the app to my account?

Kol Kheang (Cerner)

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Oct 14, 2021, 9:08:38 PM10/14/21

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Hi Aashu,

I've removed the existing config. Please re-register the confidential app.

Thanks,

Kol

A Jaidka

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Oct 15, 2021, 2:29:43 PM10/15/21

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hi Kol,

Thank you, I am able to register the App now.

Really appreciate the help,
Aashu