clientID in Code Console does not match System AccountID

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Assigned to Fenil....@cerner.com by me

Brent

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Jul 19, 2021, 9:43:36 AM7/19/21
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Hi,

We registered a system account and created an app in the Code Console that should have the System AccountID. However, the clientID and the System AccountID do not match. We are also unable to register another app in the Code Console with the same System AccountID without receiving an error message.

Any insight or assistance with this would be greatly appreciated!

App Id: b4bbe298-a6ad-47cf-9c11-ab7170df1f08

Thanks,

Brent

Fenil Desani (Cerner)

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Jul 19, 2021, 10:17:06 AM7/19/21
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Hello,

Your System Application is registered with AppID: b4bbe298-a6ad-47cf-9c11-ab7170df1f08 and clientId: *****8aa4
What is your System AccountID? 

Thanks,
Fenil

Brent

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Jul 19, 2021, 10:25:06 AM7/19/21
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Hi Fenil,

The System AccountID is: f449ddf4-efe8-4bdd-a43e-c38f247f29cf

Thanks,

Brent

Fenil Desani (Cerner)

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Jul 19, 2021, 11:31:11 AM7/19/21
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What error do you get when you try to register a System App App with GUID: f449ddf4-efe8-4bdd-a43e-c38f247f29cf ?

Brent

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Jul 19, 2021, 12:34:43 PM7/19/21
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The error is: Error! Failed to register your SMART app. Please try again!

I had the same error happen in my Code Console so we used a different account (our organizational one for development) and tried again; however, the same error is returned.

Screen Shot 2021-07-19 at 12.31.23 PM.png

Fenil Desani (Cerner)

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Jul 21, 2021, 10:34:54 AM7/21/21
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Can you please try registering the App once more, after 15 minutes, with the GUID: f449ddf4-efe8-4bdd-a43e-c38f247f29cf

Brent

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Jul 21, 2021, 1:38:38 PM7/21/21
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The registration was successful when we tried again. Thanks so much!
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