Charleston Area Medical Center Binary Endpoint 500

[Wesley Flores]

Dear Support, Happy new year!

We are able to get a list of document entries through DocumentReference endpoint using R4 and DSTU2, but when we try to get the Binary, the following error is returned to us.

{

  "resourceType": "OperationOutcome",
  "issue": [
     {
        "severity": "fatal",
        "code": "exception",
        "details": {
          "text": "Internal service error from resource store"
        }
     }
  ]
}

When we tested Northern Light Health, it worked as expected, returning a base 64 encoded xml file.

Please help, thanks!

Best,
Wesley

[Wesley Flores]

Added X-Request-Id: 284ddebc-90c1-4f31-a945-d6a9d8083d39+Y3d5_DfRQ. This error is happening in production environment.

[Aaron McGinn (Oracle Cerner)]

This error is showing that there is missing configuration in the client's domain and will reach out directly on this process.

-Aaron (Oracle Cerner)

[Xiang (Sean) Li]

Hi Aaron,

Thank you so much for taking the time to look into this issue.

Best,

Sean

[Xiang (Sean) Li]

Hi Aaron,

Its binary endpoint is still failing with “Internal service error from resource store". Any update? Thanks.

Best,

Sean