Advice I've been given so far: A healthcare facility can log a simple service request to Cerner using our general support portal to request that your app be provisioned for access.
Issue Explanation: I've been calling Cerner hospitals individually to get provisioned for access. However, all the hospital staff I've spoken to are confused about my request. I usually get transferred to various departments, and even the technical support departments in the hospitals have been confused about the request.
Questions
- Do I speak with the hospital's IT department to make this request? Is there a specific name for the department that would understand this request? Or that interfaces with Cerner?
- What information do we give to the hospital, do we give them our unique "App Id" or "Client Id"?
- Can our app be provisioned for access even though it's in the sandbox and not production-ready?
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Apple is the only one who can pull off calling 5K hospitals for whitelist, and smaller developers are not capable of putting in that grunt work alone.
So far we have the list of hospital endpoints: https://github.com/cerner/ignite-endpoints/blob/master/dstu2-patient-endpoints.json
What we're missing is:
- location of hospital/provider
- contact information of hospital/provider
- best department to contact within hospital/provider
Should we start collectively crowdsourcing location (city, state), contact information (phone, email), and the best department to contact within the hospital/provider?
I completely agree. But I don't know when Cerner will change their system. There's no public timeline, so it could be months or years, so in the meanwhile I have to work with what's available.
Apple is the only one who can pull off calling 5K hospitals for whitelist, and smaller developers are not capable of putting in that grunt work alone.
Should we start collectively crowdsourcing location (city, state) of hospital/provider, contact information (phone, email), best department to contact within that hospital/provider?
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YES!Let's use Twitter for the crowdsourced list. Can someone suggest a #tag?This, by the way is exactly what the draft NPRM is designed to avoid. Unfortunately, the NPRM regulations don't go into effect for 24 months after finality and that means end of 2021. How many of us on this list are willing to wait until then? Please send your comments about this to ONC and CMS. The deadline is May 3.AdrianOn Thu, Mar 21, 2019 at 3:49 PM Vishal Goel <vis...@goels.us> wrote:
I completely agree. But I don't know when Cerner will change their system. There's no public timeline, so it could be months or years, so in the meanwhile I have to work with what's available.--Apple is the only one who can pull off calling 5K hospitals for whitelist, and smaller developers are not capable of putting in that grunt work alone.
Should we start collectively crowdsourcing location (city, state) of hospital/provider, contact information (phone, email), best department to contact within that hospital/provider?
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"Moreover, health care providers should have the sole authority and autonomy to unilaterally permit third-party software developers to connect to the API technology they have acquired.”
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"Moreover, health care providers should have the sole authority and autonomy to unilaterally permit third-party software developers to connect to the API technology they have acquired.”I am not sure how to comment on this fundamental issue of the NPRM
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I honestly believe such process won’t work for mass consumer apps. The app provider simply does not know upfront which health system their app user will be using, there are thousands of them. So once the app user tries to get to their data (which they already can access via the health provider’s portal if they have a username and password), they will find out that the app is not registered. Bummer, bad app…….. If they are really motivated, they then have to go back to the app provider and identify the health system they are using.
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Yes, I agree, but that is not feasible with thousands of health care providers out there. You would have to do it with every health care provider as you will not know which one your potential app user out there will be using. Somewhat doable for large companies like Apple, not for the average start-up or even mid-size app provider.
On Mar 22, 2019, at 11:36 AM, Michele Mottini <mi...@careevolution.com> wrote:
I honestly believe such process won’t work for mass consumer apps. The app provider simply does not know upfront which health system their app user will be using, there are thousands of them. So once the app user tries to get to their data (which they already can access via the health provider’s portal if they have a username and password), they will find out that the app is not registered. Bummer, bad app…….. If they are really motivated, they then have to go back to the app provider and identify the health system they are using.In the rule app developers are classified as 'API Users' as well, so they can preemptively ask their app(s) to be enabled- MicheleCareEvolution Inc
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