400 error accessing app after an inactivity of more than 30 minutes

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tri...@cura.tech

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Sep 22, 2017, 4:02:06 AM9/22/17
to Cerner FHIR Developers
We are facing an issue when a token refresh request is sent we get 400 error response. I believe this is occurring cause the refresh token itself has expired..


Request Body: 
{"grant_type":"refresh_token", "refresh_token": "****", "client_id":"****”}


Cerner-Correlation-ID: 31ee1c3c-9266-4f48-85bb-3c5670dd35c1

Response :

This issue is persistently coming and for me to get out of this state, I had clear my local cookies and start a new session. How do we handle this scenario where there is a refresh token and even that token has expired? How do I know that the refresh token itself has expired?

Thanks
Trinadh..

Jenni Syed (Cerner)

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Sep 22, 2017, 1:01:59 PM9/22/17
to Cerner FHIR Developers
Trinadh,

The refresh token for provider online_access is only good for as long as the practitioner is signed in and active in PowerChart. You must get a new token/refresh token with each new session/launch of the application.

~ Jenni
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