Sandbox: Failed to load resource: the server responded with a status of 500 (Internal Server Error)

[paul.sab...@doseme.com.au]

We started getting 500s every time we connects to Cerner sandbox to test out app. Tried restarting local app, running on a different machine, clearing browser cache, using other browser, all the usual suspects, with no success.

This seems to be an internal server error on Cerner side of things. Application seems to fail when fetching observations. Here are the details:

Steps to reproduce:

* log into code.cerner.com/developer/...

* select localhost application to test

* select a test patient

* log into sandbox

* observe:

** Error 500 in browser console - Failed to load resource: the server responded with a status of 500 (Internal Server Error)

** resource: fhir-ehr.sandboxcerner.com/ ... &patient=4342008:1 

The following error is recorded:

{ "error": { "readyState": 4, "responseText": "Internal service error from resource store", "status": 500, "statusText": "Internal Server Error" }, "data": { "readyState": 4, "responseText": "Internal service error from resource store", "status": 500, "statusText": "Internal Server Error" }, "config": { "query": { "code": { "$or": [ "http://loinc.org|8302-2", "http://loinc.org|3141-9" ] }, "patient": "4342008" }, "type": "Observation", "baseUrl": "https://fhir-ehr.sandboxcerner.com/dstu2/...", "auth": { "bearer": "..." }, "patient": "4342008", "headers": { "Authorization": "Bearer ...", "Accept": "application/json", "Content-Type": "application/json" }, "credentials": "", "method": "GET", "url": "https://fhir-ehr.sandboxcerner.com/dstu2/.../Observation?code=http%3A%2F%2Floinc.org%7C8302-2%2Chttp%3A%2F%2Floinc.org%7C3141-9&patient=4342008", "params": {} } }

X-Request-Id:

6393be2f15e6b1947b1dd77deef72113

Kind regards,

Paul

[Kevin Maloy]

I think this must be a sandbox issue as I am getting 500's when trying Observation 

https://fhir-open.sandboxcerner.com/dstu2/0b8a0111-e8e6-4c26-a91c-5069cbc6b1ca/Observation?patient=3998008

k.

[Orelvis Vazquez]

The sandbox is still having internal errors when processing requests to the Observation endpoint.

X-Request-Id: 1c907b92a5396afff2f04aa6388ae2aa

GET https://fhir-ehr.sandboxcerner.com/dstu2/0b8a0111-e8e6-4c26-a91c-5069cbc6b1ca/Observation?patient=1316024&status=final&category=vital-signs&code=http://loinc.org%7C29463-7,http://loinc.org%7C3141-9,http://loinc.org%7C39156-5,http://loinc.org%7C8302-2,http://loinc.org%7C8306-3,http://loinc.org%7C8310-5,http://loinc.org%7C55284-4&_sort:desc=effectiveDateTime&_count=100 HTTP/1.1

RESPONSE HEADERS: 

HTTP/1.1 500 Internal Server Error

Date: Wed, 24 Oct 2018 12:46:40 GMT

Cache-Control: no-cache

Vary: Origin,User-Agent,Accept-Encoding

Server-Response-Time: 1556.638107

X-Request-Id: 1c907b92a5396afff2f04aa6388ae2aa

Status: 500 Internal Server Error

Transfer-Encoding: chunked

Content-Type: text/plain; charset=utf-8 

RESPONSE BODY:

[Benjamin Eichhorn (Cerner)]

We are currently experiencing issues with our Observation resource and are currently investigating, we apologize for the inconvenience and will post back with further updates.

Thank you,

Ben (Cerner)

[Benjamin Eichhorn (Cerner)]

Thank you for your patience. We have identified the issue and a fix has been made to bring the resource back online. You should now be able to resume calls to the Observation resource.

Thank you again for your patience,

Ben (Cerner)