Marshfield Clinic Health System - connection error

[Jill Bornemeier]

When our app attempts to connect to this provider's patient portal, we see the following error. 

[Ionut Balan Oracle Cerner]

Please provide more details about this issue

[Beth Turner]

OneRecord sees the same issue for this auth server. The error occurs as soon as we redirect from OneRecord to Cerner. We do not see a login page at all. Instead, we see a similar error page to that of CareEvolution. TenantID = '67ff075a-8289-4f2d-a8eb-5dc1f0d954ab-8289-4f2d-a8eb-5dc1f0d954ab'

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[Michele Mottini]

 . . .we still have this error . . .not sure what more details we could provide: we start the authorization sequence redirecting to

https://authorization.cerner.com/tenants/67ff075a-8289-4f2d-a8eb-5dc1f0d954ab/protocols/oauth2/profiles/smart-v1/personas/patient/authorize?response_type=code&state=oauth-redirect---MyFHR---381671d8d69e4ee5b1ca323237fe382c&client_id=26e2e248-d40e-4b36-a831-1885cb89a0d3&redirect_uri=https%3A%2F%2Fmyfhr.careevolution.com%2Fcfhrprovideraccounts%2Fredirecttarget&aud=https%3A%2F%2Ffhir-myrecord.cerner.com%2Fdstu2%2F67ff075a-8289-4f2d-a8eb-5dc1f0d954ab%2F&scope=offline_access%20launch%2Fpatient%20patient%2FAllergyIntolerance.read%20patient%2FCarePlan.read%20patient%2FCondition.read%20patient%2FGoal.read%20patient%2FImmunization.read%20patient%2FMedicationStatement.read%20patient%2FObservation.read%20patient%2FPatient.read%20patient%2FProcedure.read%20patient%2FRelatedPerson.read%20user%2FPractitioner.read

and what we get is that error screen (and it does not depend on the app apparently: OneRecord has it as well with their app)

   Thanks

  - Michele

  CareEvolution

https://authorization.cerner.com/tenants/67ff075a-8289-4f2d-a8eb-5dc1f0d954ab/protocols/oauth2/profiles/smart-v1/personas/patient/authorize?response_type=code&state=oauth-redirect---MyFHR---381671d8d69e4ee5b1ca323237fe382c&client_id=26e2e248-d40e-4b36-a831-1885cb89a0d3&redirect_uri=https%3A%2F%2Fmyfhr.careevolution.com%2Fcfhrprovideraccounts%2Fredirecttarget&aud=https%3A%2F%2Ffhir-myrecord.cerner.com%2Fdstu2%2F67ff075a-8289-4f2d-a8eb-5dc1f0d954ab%2F&scope=offline_access%20launch%2Fpatient%20patient%2FAllergyIntolerance.read%20patient%2FCarePlan.read%20patient%2FCondition.read%20patient%2FGoal.read%20patient%2FImmunization.read%20patient%2FMedicationStatement.read%20patient%2FObservation.read%20patient%2FPatient.read%20patient%2FProcedure.read%20patient%2FRelatedPerson.read%20user%2FPractitioner.read