Error Message: Failed to call FHIR Service

[Tara Swelstad]

Hi, 

I am new to the Cerner FHIR World. When I launch the app from TOC within Cerner I am getting the following error message: 

Failed to call FHIR Service 

Here is our information on the registration of the app. 

Client Id: f86eba01-4959-482f-b55a-afa2abaebc28

App Id: df39c753-cc3e-468f-92d9-34cf2c734ae2

SMART Launch URI: https://barry-li.github.io/smart-on-fhir-tutorial/example-smart-app/launch.html

Redirect URI: https://barry-li.github.io/smart-on-fhir-tutorial/example-smart-app/

App Type: provider

FHIR Spec: dstu2 - "https://fhir-ehr.sandboxcerner.com/dstu2/0b8a0111-e8e6-4c26-a91c-5069cbc6b1ca"

Authorized: true

Standard Scopes:

launch

profile

openid

online_access

Patient Scopes:

patient/Observation.read

patient/Patient.read

Please advise! Thank you! Tara 

[Kol Kheang (Cerner)]

Hi Tara,

Can you follow the steps listed here https://wiki.ucern.com/display/public/reference/Configure+SMART+Applications+to+Run+in+PowerChart to setup your app?

Please replace the app id with yours: df39c753-cc3e-468f-92d9-34cf2c734ae2

Thanks,

Kol

[Tara Swelstad]

Hi Kol,

I had the App ID built in prefmaint. Am I to use the client id instead? Sorry I feel stupid asking these questions. Tara

[Kol Kheang (Cerner)]

Hi Tara,

Based on what you said, you configured everything correctly.  Yeah, this app id df39c753-cc3e-468f-92d9-34cf2c734ae2 should be configured in Prefmaint.

Upon further investigation, there appear to be an issue with a configuration on our end.  We'll let you know once everything is ready.

I apologize for the trouble caused.

Regards,

Kol

[Tara Swelstad]

Hi Kol,

Did you figure out the config issue? Can I start testing again? Tara 

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[Kol Kheang (Cerner)]

Hi Tara,

We're still waiting for the change to be made.  I'll post here once it's resolved.

Thanks,

Kol

[Jennifer Hong (Cerner)]

Hi Tara,

Sorry for the delay, but you should be able to start testing again.

Thanks,
Jennifer

On Friday, April 20, 2018 at 3:14:19 PM UTC-5, Tara Swelstad wrote:

Hi Kol,

Did you figure out the config issue? Can I start testing again? Tara 

[Tara Swelstad]

Thank you! 

On Tue, May 1, 2018 at 12:05 PM, 'Jennifer Hong (Cerner)' via Cerner FHIR Developers <cerner-fhir...@googlegroups.com> wrote:

Hi Tara,

Sorry for the delay, but you should be able to start testing again.

Thanks,
Jennifer

On Friday, April 20, 2018 at 3:14:19 PM UTC-5, Tara Swelstad wrote:

Hi Kol,

Did you figure out the config issue? Can I start testing again? Tara 

On Thursday, April 19, 2018, 'Kol Kheang (Cerner)' via Cerner FHIR Developers <cerner-fhir-developers@googlegroups.com> wrote:

Hi Tara,

Based on what you said, you configured everything correctly.  Yeah, this app id df39c753-cc3e-468f-92d9-34cf2c734ae2 should be configured in Prefmaint.

Upon further investigation, there appear to be an issue with a configuration on our end.  We'll let you know once everything is ready.

I apologize for the trouble caused.

Regards,

Kol

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