Abouthalf her work day is spent online rather than working. Whether she is clothes shopping, looking at mansions on Zillow, looking at pictures of dogs or CHILDREN available for adoption, corresponding on Facebook, browsing Reddit, or reading her news feed, she will toggle between working and surfing throughout the day.
She prefers to keep our office door closed, although we have no outside windows and little air circulation, because it allows her to hear when someone enters so that she can quickly click off the internet screen. I have seen her do this numerous times, and so has our boss. Equally as annoying are her frequent comments to me about what she is reading, often accompanied by an email providing me with the link to that which she is referring.
On another note, I never have understood how people think doing things like this is stealing from a company. They are paying you to be there and do a job. If you can do that job AND spend time on Reddit, then they are getting what they are paying for, and you are making your work day suck less. Also, some people are just more efficient. My last job I did things WAY faster than my colleague, so I probably spent some time slacking. But when it came to results, mine were better. Why should the company care?
I agree and as a manager, I want to know if the slacking is going on because of the workload distribution. If one person is swamped and the other has time to slack then I need to know so I can redistribute some of that work.
Oh, the smoke breaks. I know a number of people (mostly older) who smoke because they figured out being a smoker was the only way to get breaks at their jobs; otherwise you got stuck covering for all the smokers when they went out in a pack.
At the nonprofit where I worked, all the smokers (I was one) would take their breaks at the same time so they could gossip while smoking. They finally made us stagger them because there were so many people away from their desks all at once.
I actually did a summer temp job as a receptionist while I was in college where the boss was adamant that under no circumstances was I to use the Internet for anything at all. The last temp had been on Yahoo News and Star Magazine and other weird gossip rags all the time, so he decided that the best way to handle it would be to bar Internet use for any subsequent temp. He told me that I was to answer the phone, take messages, and do data entry, and if it was slow between calls, I could read a book.
I established myself as a very dedicated, hardworking employee early on when I was hired. I repeatedly asked for more responsibility, which either a) never materialized, or b) materialized in spades. When I spent almost a year doing work that was definitely several steps up from my current position, I asked for a raise/title change/promotion and was denied.
Obviously I am looking for a new position, but in the meantime, I have stepped back from taking on new, challenging work. This was partly because my supervisor recognized how frustrated I was getting and instructed me not to work so hard, and partly because I looked around at the people who were favored and realized they were doing half the amount of work I was doing and still getting lauded for their efforts.
It also *could* that the OP is overestimating how much time this coworker wastes because the two have very different work styles. Some people like to go non stop with minimal interruption, and others are happier taking frequent breaks even if that means a longer day. But I think this is more likely to be an exacerbating factor than a true cause.
I work for a pretty busy metro and have had winter nights where I have not only not had a single call on my screen for hours, but not needed to say a single word over the radio. At 5 am you almost have to read/browse the internet/etc to stay awake and keep you sharp just in case something does happen (and then of course you drop everything and deal with it)
When I started this job, I worked a lot and I worked hard. I established goal-oriented routines and systems and approaches that increased efficiency significantly. As a result, I can accomplish more now in less times. So, I get to browse the internet AND get all my work done AND be almost always available for last minute/urgent matters without the rest of my work suffering.
My trick is to use the subject line as a short sentence on its own, heh. I actually really liked that method of communication because it meant that every email was short and to the point, and anything else that needed to be written in more detail could be talked about in person.
I do a lot of writing in my position, and when I get stuck I browse AAM or the news or something until my brain works itself out. But I also tend to eat lunch at my desk when most of my coworkers go home or out to eat, so I figure it events out.
Once, I was walking along the sidewalk and got a tap on my shoulder. Whipped around, but no one was there. Not until I looked down to see the Very Very Large Man cowering on the sidewalk and doing his best to look invisible. My startle reflex apparently goes straight to MURDER FACE and he really did not want to die that day. We were both very apologetic to each other, and I did let him borrow my lighter.
I think some of the perception has a bit to do with the generation gap, though. Assuming the other employee gets the assignments done, on time, and at the required quality level while being an exempt employee, there is no real problem. Traditionally, employees were valued by how many hours they put in. The more hours u work the better of an employee you are. The new kind of management focuses more about the work being done at the required quality and leaves it to the employee how to get it done. Of course, if she sucks at her job those distractions are most likely the reasons. I think the idea of time theft is somewhat old school (this does NOT mean outdated) and should only apply if there are performance problems.
Generally in Human Resources, with my current role being in compensation and benefits management more specifically. My work is cyclical by nature, meaning I have very predictable busy times and very predictable slow times.
And then there are the government requests. Three days before Christmas, the government requested invoices for our top payer for the past 4 years. Our top payer is a Fortune 10 company. Every. Single. Invoice.
In the early 2000s, I worked with a (much older) guy who would seriously spend the first hour of his day reading the newspaper at his desk. He was in a research role and he claimed it was for work, but it clearly was not.
Had a very similar experience in a reception job when I was 19. Read a million books (including infinite jest) and somehow figured out that I could hack into Flickr (only Flickr tho?), became ridiculously aware of budding photographers, some of whom were acquaintances who I ended up stalking the hell out of. Also did a lot of crosswords and sudoku.
I have two employees. They both have the same job requirements, both are expected to produce the same results at the same rate. One of them can do her job while surfing the internet half the day. The other comes in early, leaves late and works furiously the whole time.
Although I am generally in favor of allowing employees the flexibility to do things like this as long as they are doing their job, I will add one thing, in defense of OP, at my last job, where it was known that we would have down time and it was okay to surf the net during this time or in between projects I did have one co-worker who took too much advantage of this relaxed atmosphere.
These comments have seriously made me feel so much better about my situation. I have very little work to do, and I have repeatedly asked for more work. Out of frustration, I have stopped asking for more work and recently moved into acceptance mode where I simply embrace my lack of work and take advantage of the extra time.
Well, I used her checklists for about 2 months until I developed some familiarity with my responsibilities, learned the various systems we use, and developed some confidence in my ability to do the job without a piece of paper holding my hand. Then I abandoned and and destroyed her checklists, and created my own streamlined versions that outline key steps, but do not provide specific instructions for how to open up a Word document.
I would be the same as a few above i work heard get my work done and browse when i can , work comes first , i learned the hard way when i was younger but now my boss adores me and my work ethic
but two guys in my office all day long use the web , its very demoralising as they struggle with their work and dont seem to know whats going on and at times have held back the team
ive actually have but a collection of videos together of them same time using the web at different points of the day
im tempted to go to my boss and make her aware but i do not want to be deemed as tell tailing
what should i do?
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Not that many years ago, owners, managers and other salespeople laughed at the Internet team. Now those Internet folks are running the store. What are they doing differently? This is my perception of how different an Internet Manager is vs a Traditional Manager.
How Do Internet Managers Look At Internet Leads? These Internet folks are not buying bad leads, these are leads with a 1%-3% close rate, you will need 100 leads to sell one or two cars, this is how you lose your Internet staff. Bad leads are leads that were created at an event where people have no interest in a vehicle they are just trying to win a hat. Leads that were created because a customer checked their balance to see if their payment cleared. Internet managers want to see that the leads are verified, someone who is really interested in a vehicle will give you their real name, real email or real phone number or both. Why do lead providers push leads to us with Donald Duck and a
512-555-5555 phone number or leads with cuss words in them? Only an Internet lead can be sold over and over again to multiple dealerships vs a phone call or chat can only go to one dealership. Why are we getting 10 leads a day from all over America on a hard to find vehicle the has a deposit and a back up deposit? Do not advertise for vehicles that you do not have and cannot get. We should only be advertising for vehicles that we are trying to sell not ones that we already sold.
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