Sample RFPs for College Bookstore Services - HELP!
Joanne Spadaro
Open Educational Resources Librarian
SUNY Old Westbury Library
Open Educational Resources LibGuide
http://libguides.oldwestbury.edu/oer
"Inclusive access is like leasing fire extinguishers from a serial arsonist" -- Rajiv Jhangiani
Justine Munds
Proposal evaluation tool
https://docs.google.com/spreadsheets/d/1ytKxIIatjh0XLxVF85ZxvpurinVdcEyg3q2hhDCX1zs/edit?usp=sharing
Joanne Spadaro
Joanne Spadaro
Open Educational Resources Librarian
SUNY Old Westbury Library
Open Educational Resources LibGuide
http://libguides.oldwestbury.edu/oer
"Inclusive access is like leasing fire extinguishers from a serial arsonist" -- Rajiv Jhangiani
Sent: Monday, June 26, 2023 9:10 PM
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Subject: Re: Sample RFPs for College Bookstore Services - HELP!
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Joanne Spadaro
Sharing a response I received from Cathy Germano, Senior Director, Library and Learning Services, Excelsior University.
"I saw your posting on the CCCOER listserv. I was having problems posting the listserv so I hope you don’t mind me reaching out directly.
Our contract with eCampus is up at the end of the year. We have used eCampus for the last six years and are pleased with their services. As a longtime Open advocate overseeing both the bookstore and the library I single handedly wore eCampus down to include Zero Textbook Cost (ZTC) markings for my courses in the bookstore. They now provide me with reports to capture our progress.
I work at a non-profit university. I am not held under the same constraints as a publicly funded institution. If a mandatory inclusive access or equity access is in your contract insert a clause for using a consignment model for acquiring access codes. I have worked with eCampus in getting this agreement off the ground, as a way around the inclusive access and equity access provisions.
The consignment model works like this:
- The publisher sends over to the bookstore vendor a spreadsheet with a list of access codes.
- As students purchase the codes, the bookstore indicates what they sold on the spreadsheet.
- The codes are copied and placed on the student’s digital bookshelf by bookstore.
- The bookstore does not have to supply a purchase order to the publisher.
- The vendor and publisher agree on a timeframe for the publisher to invoice the bookstore.
- The publisher only invoices for those sold and activated.
The bookstore can tell if the student has activated the access code. I am not sure how that is done. As a result, we as the institution can ask the bookstore to refund the student for the code if it was never activated. Alternately, the bookstore can give the unused code to someone else after the end of the term. The consignment model works because it assures students get their access codes on the first day of class with no inventory delays. Both the publisher and bookstore don’t have to worry because their balance sheets will not show any volatility.
When all else fails, use a strategy I use is to start the relationship on a positive perspective. Be kind, be polite, and then work into the conversation your stance on inclusive access and equity access, both horrific programs that use altruistic terms when they are really deceptive business tactics. Tell your bookstore account representative you do not want to participate in either program moving forward. If access codes are a necessary option you would rather use the consignment method to procure the codes. eCampus is open to this method and maybe a good partner.
If you think this is worthy of including in the CCCOER thread, feel free to post it for me. I want others to know there is a way around this practice.
I hope this helps, and be sure to include eCampus located in Kentucky as one of the candidates for your RFP. If you have any questions, feel free to contact me."
Joanne Spadaro
Open Educational Resources Librarian
SUNY Old Westbury Library
Open Educational Resources LibGuide
http://libguides.oldwestbury.edu/oer
"Inclusive access is like leasing fire extinguishers from a serial arsonist" -- Rajiv Jhangiani
Sent: Thursday, June 22, 2023 3:56 AM
To: cccoer-...@googlegroups.com <cccoer-...@googlegroups.com>
Subject: Sample RFPs for College Bookstore Services - HELP!
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