Assistance Needed: Difficulty Encountering with cBioPortal

[尤书慧]

Dear cBioPortal Support Team,

I hope this email finds you well. I am reaching out to you because I encountered an issue while using cBioPortal and was hoping you could provide some guidance or solution.

I was exploring the breast cancer-related databases and I queried the gene symbol "SNORD33". When I selected the "Mutations" column after exploring the selected study, I was unable to load the results. 

I have attached below the error log that was generated:

{"type":"ErrorBoundary","log":"TypeError: Cannot read properties of undefined (reading 'length')","url":"https://www.cbioportal.org/results/mutations?cancer_study_list=brca_metabric%2Cbrca_tcga_pub2015%2Cbrca_tcga_pub%2Cbrca_broad%2Cbrca_sanger%2Cbrca_igr_2015%2Cbrca_mbcproject_wagle_2017%2Cbrca_mbcproject_2022&tab_index=tab_visualize&profileFilter=mutations%2Ccna%2Cgistic%2Cstructural_variants&case_set_id=all&Action=Submit&gene_list=SNORD33&pathways_source=PathwayMapper&mutations_gene=SNORD33"}

I'm not quite sure what has caused this issue, but I would greatly appreciate it if you could assist me in resolving it. I apologize for any inconvenience this may cause and thank you in advance for your support.

Looking forward to your response.

Best regards,

Shuhui You

 

[Benjamin Gross]

Hi Shuhui You,

I have confirmed this issue, but I’m not sure the cause of it.  I have created an issue so the front-end team can take a closer look:

https://github.com/cBioPortal/cbioportal/issues/10274

Thank you for your patience.

-Benjamin

On Jul 12, 2023, at 12:49 PM, '尤书慧' via cBioPortal for Cancer Genomics Discussion Group <cbiop...@googlegroups.com> wrote:

Dear cBioPortal Support Team,

I hope this email finds you well. I am reaching out to you because I encountered an issue while using cBioPortal and was hoping you could provide some guidance or solution.

I was exploring the breast cancer-related databases and I queried the gene symbol "SNORD33". When I selected the "Mutations" column after exploring the selected study, I was unable to load the results. 

<D3B9...@C0C50A6D.82D9AE6400000000.png>

I have attached below the error log that was generated:

{"type":"ErrorBoundary","log":"TypeError: Cannot read properties of undefined (reading 'length')","url":"https://www.cbioportal.org/results/mutations?cancer_study_list=brca_metabric%2Cbrca_tcga_pub2015%2Cbrca_tcga_pub%2Cbrca_broad%2Cbrca_sanger%2Cbrca_igr_2015%2Cbrca_mbcproject_wagle_2017%2Cbrca_mbcproject_2022&tab_index=tab_visualize&profileFilter=mutations%2Ccna%2Cgistic%2Cstructural_variants&case_set_id=all&Action=Submit&gene_list=SNORD33&pathways_source=PathwayMapper&mutations_gene=SNORD33"}

I'm not quite sure what has caused this issue, but I would greatly appreciate it if you could assist me in resolving it. I apologize for any inconvenience this may cause and thank you in advance for your support.

Looking forward to your response.

Best regards,

Shuhui You

 

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