cBioPortal user reported error

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Allen, Destiney X

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Oct 12, 2026, 9:59:41 AM (9 days ago) Oct 12
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Hello,

I received the following error message when trying to use cBioPortal today. Any idea on when the site will be back up and running?

 

https://www.cbioportal.org/results/mutations?case_set_id=all&gene_list=CDKN2A%3AMUT&cancer_study_list=acbc_mskcc_2015%2Cacc_tcga_pan_can_atlas_2018%2Cacyc_fmi_2014%2Cacyc_mda_2015%2Cacyc_mskcc_2013%2Cacyc_sanger_2013%2Call_phase2_target_2018_pub%2Call_stjude_2016%2Caml_target_2018_pub%2Campca_bcm_2016%2Cangs_project_painter_2018%2Cbfn_duke_nus_2015%2Cblca_bgi%2Cblca_cornell_2016%2Cblca_dfarber_mskcc_2014%2Cblca_mskcc_solit_2012%2Cblca_mskcc_solit_2014%2Cblca_tcga_pan_can_atlas_2018%2Cbrca_bccrc%2Cbrca_broad%2Cbrca_igr_2015%2Cbrca_mbcproject_wagle_2017%2Cbrca_metabric%2Cbrca_sanger%2Cbrca_tcga_pan_can_atlas_2018%2Cccrcc_irc_2014%2Cccrcc_utokyo_2013%2Ccesc_tcga_pan_can_atlas_2018%2Cchol_jhu_2013%2Cchol_nccs_2013%2Cchol_nus_2012%2Cchol_tcga_pan_can_atlas_2018%2Ccll_iuopa_2015%2Ccllsll_icgc_2011%2Ccoadread_dfci_2016%2Ccoadread_genentech%2Ccoadread_mskcc%2Ccoadread_tcga_pan_can_atlas_2018%2Ccscc_dfarber_2015%2Ccscc_hgsc_bcm_2014%2Cctcl_columbia_2015%2Cdesm_broad_2015%2Cdlbc_tcga_pan_can_atlas_2018%2Cdlbcl_dfci_2018%2Cdlbcl_duke_2017%2Cegc_tmucih_2015%2Ces_dfarber_broad_2014%2Ces_iocurie_2014%2Cesca_broad%2Cesca_tcga_pan_can_atlas_2018%2Cescc_icgc%2Cescc_ucla_2014%2Cgbc_shanghai_2014%2Cgbm_tcga_pan_can_atlas_2018%2Cglioma_msk_2018%2Chcc_inserm_fr_2015%2Chcc_msk_venturaa_2018%2Chnsc_broad%2Chnsc_jhu%2Chnsc_mdanderson_2013%2Chnsc_tcga_pan_can_atlas_2018%2Ckich_tcga_pan_can_atlas_2018%2Ckirc_bgi%2Ckirc_tcga_pan_can_atlas_2018%2Ckirp_tcga_pan_can_atlas_2018%2Claml_tcga_pan_can_atlas_2018%2Clcll_broad_2013%2Clgg_tcga_pan_can_atlas_2018%2Clgg_ucsf_2014%2Cliad_inserm_fr_2014%2Clihc_amc_prv%2Clihc_riken%2Clihc_tcga_pan_can_atlas_2018%2Cluad_broad%2Cluad_tcga_pan_can_atlas_2018%2Cluad_tsp%2Clusc_tcga_pan_can_atlas_2018%2Cmbl_broad_2012%2Cmbl_pcgp%2Cmbl_sickkids_2016%2Cmcl_idibips_2013%2Cmds_tokyo_2011%2Cmel_tsam_liang_2017%2Cmeso_tcga_pan_can_atlas_2018%2Cmixed_allen_2018%2Cmixed_pipseq_2017%2Cmm_broad%2Cmpnst_mskcc%2Cmrt_bcgsc_2016%2Cnbl_amc_2012%2Cnbl_target_2018_pub%2Cnbl_ucologne_2015%2Cnccrcc_genentech_2014%2Cnepc_wcm_2016%2Cnhl_bcgsc_2011%2Cnhl_bcgsc_2013%2Cnpc_nusingapore%2Cnsclc_unito_2016%2Cov_tcga_pan_can_atlas_2018%2Cpaac_jhu_2014%2Cpaad_qcmg_uq_2016%2Cpaad_tcga_pan_can_atlas_2018%2Cpaad_utsw_2015%2Cpact_jhu_2011%2Cpanet_arcnet_2017%2Cpanet_jhu_2011%2Cpanet_shanghai_2013%2Cpcnsl_mayo_2015%2Cpcpg_tcga_pan_can_atlas_2018%2Cpediatric_dkfz_2017%2Cplmeso_nyu_2015%2Cprad_broad%2Cprad_eururol_2017%2Cprad_fhcrc%2Cprad_mich%2Cprad_mskcc%2Cprad_mskcc_cheny1_organoids_2014%2Cprad_tcga_pan_can_atlas_2018%2Crms_nih_2014%2Crt_target_2018_pub%2Csarc_mskcc%2Csarc_tcga_pan_can_atlas_2018%2Cscco_mskcc%2Csclc_cancercell_gardner_2017%2Csclc_jhu%2Csclc_ucologne_2015%2Cskcm_broad%2Cskcm_broad_brafresist_2012%2Cskcm_tcga_pan_can_atlas_2018%2Cskcm_vanderbilt_mskcc_2015%2Cskcm_yale%2Cstad_pfizer_uhongkong%2Cstad_tcga_pan_can_atlas_2018%2Cstad_utokyo%2Csummit_2018%2Ctet_nci_2014%2Ctgct_tcga_pan_can_atlas_2018%2Cthca_tcga_pan_can_atlas_2018%2Cthym_tcga_pan_can_atlas_2018%2Cuccc_nih_2017%2Cucec_tcga_pan_can_atlas_2018%2Cucs_jhu_2014%2Cucs_tcga_pan_can_atlas_2018%2Cum_qimr_2016%2Curcc_mskcc_2016%2Cutuc_mskcc_2015%2Cuvm_tcga_pan_can_atlas_2018%2Cvsc_cuk_2018%2Cwt_target_2018_pub%2Cacyc_jhu_2016%2Cprostate_dkfz_2018%2Chistiocytosis_cobi_msk_2019%2Cutuc_cornell_baylor_mdacc_2019%2Cprad_su2c_2019%2Ccll_broad_2015%2Ccoad_cptac_2019%2Cbrca_mskcc_2019%2Cacc_2019%2Cpptc_2019%2Cprad_msk_2019%2Cccrcc_dfci_2019%2Cmpn_cimr_2013%2Cnsclc_tracerx_2017%2Cmnm_washu_2016%2Cbcc_unige_2016%2Ccoad_caseccc_2015%2Cmetastatic_solid_tumors_mich_2017%2Caml_ohsu_2018%2Cihch_smmu_2014%2Cnsclc_mskcc_2018%2Cskcm_dfci_2015%2Cskcm_mskcc_2014%2Cmel_ucla_2016%2Cutuc_msk_2019%2Cgbm_columbia_2019%2Cstad_oncosg_2018%2Cbrca_smc_2018%2Cluad_oncosg_2020%2Cangs_painter_2020%2Cmel_dfci_2019%2Clung_smc_2016%2Cutuc_igbmc_2021%2Ccscc_ucsf_2021%2Cchol_icgc_2017%2Chccihch_pku_2019%2Cihch_ismms_2015%2Cmbl_dkfz_2017%2Cpan_origimed_2020%2Ccrc_nigerian_2020%2Cdifg_glass_2019%2Cpancan_pcawg_2020%2Cucec_cptac_2020%2Cpaad_cptac_2021%2Clusc_cptac_2021%2Cluad_cptac_2020%2Cgbm_cptac_2021%2Cbrca_cptac_2020%2Cbrain_cptac_2020%2Cmpcproject_broad_2021%2Cbrca_hta9_htan_2022%2Clung_nci_2022%2Cmds_iwg_2022%2Cbiliary_tract_summit_2022%2Cpog570_bcgsc_2020%2Chcc_meric_2021%2Cprostate_pcbm_swiss_2019%2Cucec_ccr_cfdna_msk_2022%2Cucec_ccr_msk_2022%2Cmixed_selpercatinib_2020%2Clgsoc_mapk_msk_2022%2Cmng_utoronto_2021%2Cblca_bcan_hcrn_2022%2Caml_ohsu_2022%2Ccoad_silu_2022%2Cstmyec_wcm_2022%2Cbladder_columbia_msk_2018%2Csarcoma_msk_2022%2Ccll_broad_2022%2Ccoadread_cass_2020%2Cprad_msk_mdanderson_2023%2Ccrc_hta11_htan_2021%2Chcc_clca_2024%2Cbrca_fuscc_2020%2Cbrca_dfci_2020%2Cmsk_impact_50k_2026%2Cchl_sccc_2023%2Cnormal_skin_fibroblast_2024%2Cnormal_skin_keratinocytes_2024%2Cnormal_skin_melanocytes_2024%2Covary_geomx_gray_foundation_2024%2Csarcoma_ucla_2024%2Ccrc_sysucc_2022%2Cccle_genentech_2014%2Csft_sysucc_2023%2Cluad_cas_2020%2Cbrca_dldccc_2022%2Ccrc_orion_2024%2Cccrcc_sjuh_2023%2Caml_stjude_2024%2Ccrc_hta8_htan_2024%2Cangs_painter_2025;{"type":"ErrorBoundary","log":"ChunkLoadError: Loading chunk 349 failed.\n(error: https://frontend.cbioportal.org/reactapp/349.6f8dfc1719f3ef58.chunk.js)"}

 

Thank you,

Destiney

 


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Naya Brown

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Oct 13, 2026, 8:29:47 AM (9 days ago) Oct 13
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Desai, Mantra

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Oct 13, 2026, 8:30:14 AM (9 days ago) Oct 13
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Abbosh, Philip

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Oct 13, 2026, 8:30:46 AM (9 days ago) Oct 13
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Dear Cbioportal
I am getting the error below for the last few days when I try to use the portal.  


I get the same error in different browsers as well.  I looked at the FAQs and Issues tabs and didnt see any  obvious advice

What to do?

phil

Philip Abbosh MD-PhD

Assistant Professor

Nuclear Dynamics and Cancer Program

Fox Chase Cancer Center

Philadelphia, PA

 




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Curtis, Jocelyn X

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Oct 13, 2026, 11:31:38 AM (8 days ago) Oct 13
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Hello,

 

I searched for TOP2A gene and this error popped up:

 

{"type":"ErrorBoundary","log":"Error: Loading CSS chunk 349 failed.\\n(https://frontend.cbioportal.org/reactapp/349.6f8dfc1719f3ef58.chunk.css)","url":"https://www.cbioportal.org/results/oncoprint?tab_index=tab_visualize&Action=Submit&session_id=69eb246fd0c16d54f0867f89"}

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