Query by Gene not working
Field, Chani (Health)
OFFICIAL
My colleagues and I at SA Pathology have not been able to use the “Query by Gene” function in cBioPortal for the past 2 days. We have tried in both Google Chrome and Microsoft Edge.
We are able to access the search page from the Query page (ie select “curated set of non-redundant studies”, click “Query by Gene”) but when we enter the gene into the search box, the next page does not load, we are left with a blank screen, which persists and does not time out with an error message.
The “Explore Selected Studies” page has still been working successfully.
Is this a known problem at the moment?
Any help would be appreciated.
Chani Field | Medical Scientist, Molecular Oncology | SA Pathology
Genetics and Molecular Pathology | SA Health
Frome Road, ADELAIDE SA 5000
Phone: (08) 8222 3894 | Email: chani.field@sa.gov.au
PO Box 14, Rundle Mall, Adelaide SA 5000
ole...@thehyve.nl
de Bruijn, Ino
Date: Tuesday, August 11, 2026 at 9:13 AM
To: cBioPortal for Cancer Genomics Discussion Group <cbiop...@googlegroups.com>
Subject: [EXTERNAL] [cbioportal] Re: Query by Gene not working
Oleguer Plantalech
Data Engineer & Project Manager
OFFICIAL
My colleagues and I at SA Pathology have not been able to use the “Query by Gene” function in cBioPortal for the past 2 days. We have tried in both Google Chrome and Microsoft Edge.
We are able to access the search page from the Query page (ie select “curated set of non-redundant studies”, click “Query by Gene”) but when we enter the gene into the search box, the next page does not load, we are left with a blank screen, which persists and does not time out with an error message.
The “Explore Selected Studies” page has still been working successfully.
Is this a known problem at the moment?
Any help would be appreciated.
Chani Field | Medical Scientist, Molecular Oncology | SA Pathology
Genetics and Molecular Pathology | SA Health
Frome Road, ADELAIDE SA 5000
Phone: (08) 8222 3894 | Email: chani...@sa.gov.au
PO Box 14, Rundle Mall, Adelaide SA 5000
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