cBioPortal user reported error

[Trevor Christ]

https://www.cbioportal.org/results/oncoprint?cancer_study_list=lusc_cptac_gdc%2Clusc_cptac_2021%2Clusc_tcga_gdc%2Clusc_tcga%2Clusc_tcga_pub%2Clusc_tcga_pan_can_atlas_2018&Z_SCORE_THRESHOLD=2.0&RPPA_SCORE_THRESHOLD=2.0&profileFilter=mutations%2Cstructural_variants%2Ccna%2Cgistic&case_set_id=all&gene_list=FGFR3&geneset_list=%20&tab_index=tab_visualize&Action=Submit;{"type":"ErrorBoundary","log":"TypeError: Cannot read properties of undefined (reading 'chromosome')"}

Trevor Christ, PharmD, BCOP

Clinical Pharmacy Specialist – Breast Oncology

Pharmacist - Precision Oncology Service

Rush University Medical Center

(872) 318-6727

 

[Miles Ma - SVHNS]

https://www.cbioportal.org/results/oncoprint?cancer_study_list=msk_ch_2020%2Cpan_origimed_2020%2Cmsk_met_2021%2Cmsk_chord_2024%2Cmsk_impact_50k_2026%2Cmsk_impact_2017%2Cmixed_allen_2018%2Cmetastatic_solid_tumors_mich_2017%2Cpancan_pcawg_2020%2Csummit_2018%2Ctmb_mskcc_2018%2Cntrk_msk_2019%2Call_stjude_2015%2Call_stjude_2016%2Cbll_target_gdc%2Clcll_broad_2013%2Ccll_broad_2015%2Ccll_broad_2022%2Ccll_iuopa_2015%2Ccllsll_msk_2026%2Ccllsll_icgc_2011%2Cchl_sccc_2023%2Cctcl_columbia_2015%2Cdlbcl_dfci_2018%2Cdlbc_broad_2012%2Cdlbcl_duke_2017%2Cmbn_msk_2024%2Cdlbc_tcga_pan_can_atlas_2018%2Cdlbclnos_tcga_gdc%2Cnhl_bcgsc_2013%2Cdlbc_tcga%2Clymphoma_cellline_msk_2020%2Cmcl_idibips_2013%2Cmbn_sfu_2023%2Cmbn_mdacc_2013%2Cmtnn_msk_2022%2Cmm_broad%2Cnhl_bcgsc_2011%2Call_phase2_target_2018_pub%2Cpcnsl_msk_2024%2Cpcnsl_mayo_2015%2Calal_target_gdc%2Caml_ohsu_2022%2Caml_ohsu_2018%2Caml_target_gdc%2Caml_tcga_gdc%2Claml_tcga%2Claml_tcga_pub%2Claml_tcga_pan_can_atlas_2018%2Cmnm_washu_2016%2Chdcn_msk_2025%2Chistiocytosis_cobi_msk_2019%2Call_stjude_2013%2Cmds_tokyo_2011%2Cmds_mskcc_2020%2Cmds_iwg_2022%2Cmpn_cimr_2013%2Caml_stjude_2024%2Caml_target_2018_pub&Z_SCORE_THRESHOLD=2.0&RPPA_SCORE_THRESHOLD=2.0&profileFilter=mutations&case_set_id=all&gene_list=BRAF&geneset_list=%20&tab_index=tab_visualize&Action=Submit;{"type":"ErrorBoundary","log":"TypeError: Cannot read properties of undefined (reading 'chromosome')"}

1. Loaded www.cbioportal.org website
2. Clicked on PanCancer Studies > clicked ‘Select all listed studies matching filter (12)’
3. Clicked on Lymphoid > clicked ‘Select all listed studies matching filter (29)’
4. Clicked on Myeloid > clicked ‘Select all listed studies matching filter (18)’
5. Clicked ‘Query By Gene’
6. Unchecked ‘Structural Variant’ and ‘Copy Number. Select one of the profiles below:’
7. Typed ‘braf’ into ‘Enter Genes’ text field > clicked ‘Submit Query’
8. Then error occurs

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[MARISA Laetitia]

Hello,

I have the error since this morning (GMT time) requesting for a gene in currated dataset.

Best regards,

Laetitia

https://www.cbioportal.org/results/oncoprint?tab_index=tab_visualize&Action=Submit&session_id=69cbf6ca4c68fa15d62ac9ef;{"type":"ErrorBoundary","log":"TypeError: Cannot read properties of undefined (reading 'chromosome')"}

 

 

 

---------------------------------------------------------------

Laetitia MARISA

Bioinformaticienne clinique, PhD

Assistante d’Interpretation SeqOIA

 

Laboratoire de Biologie Médicale Multisites SeqOIA

Laboratoire de Génétique Moléculaire

Département de Médecine Génomique des Tumeurs et Cancers

Hôpital Européen Georges Pompidou

20 rue Leblanc, 75015 Paris

---------------------------------------------------------------

 

 

[Li, Xiaomei]

https://www.cbioportal.org/results/mutations?plots_horz_selection=%7B%7D&plots_vert_selection=%7B%7D&plots_coloring_selection=%7B%7D&tab_index=tab_visualize&Action=Submit&session_id=68260de083e9543d6195766d;{"type":"ErrorBoundary","log":"TypeError: Cannot read properties of undefined (reading 'chromosome')"}

     I had this error when I tried to search Gene Mutation. 

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disclaimer#001

[Vivienne Bickley (nee - Homer)]

Dear cBioPortal,

I am constantly having the error below.

Could you please advise.

Regards,

Vivienne

https://www.cbioportal.org/results/oncoprint?cancer_study_list=odg_msk_2017%2Clgg_tcga%2Clgg_tcga_pan_can_atlas_2018%2Cgbm_mayo_pdx_sarkaria_2019%2Cdifg_glass%2Cdifg_glass_2019%2Cdifg_tcga_gdc%2Cgbm_cptac_2021%2Cgbm_columbia_2019%2Cgbm_iatlas_prins_2019%2Cgbm_tcga_pub2013%2Cgbm_tcga_pub%2Cgbm_tcga_gdc%2Cgbm_tcga%2Cgbm_tcga_pan_can_atlas_2018%2Cglioma_mskcc_2019%2Cglioma_msk_2018%2Cdifg_msk_2023%2Clgg_ucsf_2014%2Clgggbm_tcga_pub%2Clgg_ctf_synodos_2025&Z_SCORE_THRESHOLD=2.0&RPPA_SCORE_THRESHOLD=2.0&profileFilter=mutations%2Cstructural_variants%2Cgistic%2Ccna%2Ccna_consensus&case_set_id=all&gene_list=MET&geneset_list=%20&tab_index=tab_visualize&Action=Submit;{"type":"ErrorBoundary","log":"TypeError: Cannot read properties of undefined (reading 'chromosome')"}

Vivienne Bickley, PhD (she/her)

Scientific Officer | āpiha pūtaiao

Genetics, Canterbury Health Laboratories

Te Waipounamu / Waitaha Canterbury

waea pūkoro: +64 3 3640548 | īmēra: Vivienne...@cdhb.health.nz
524 Hagley Ave, Christchurch | PO Box 1151, Christchurch 8001

Health New Zealand | Te Whatu Ora

TeWhatuOra.govt.nz

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[Dobbins, Julia (Health)]

OFFICIAL

https://www.cbioportal.org/results/oncoprint?tab_index=tab_visualize&Action=Submit&session_id=6a571d67e497aad53592f89b;{"type":"ErrorBoundary","log":"TypeError: Cannot read properties of undefined (reading 'chromosome')"}

Hi,

We are getting this error when querying genes. Can you please have a look into this and let us know when it might be fixed.

Many thanks,

Julia

Julia Dobbins BSc (Hons), M.Diag. Gen. | Medical Scientist, Molecular Oncology Laboratory

Genetics and Molecular Pathology | SA Pathology

Statewide Clinical Support Services |SA Health

Frome Road, ADELAIDE SA 5000

Phone: +61 8 8222 3894 | Fax: +61 8 8222 3146| Email: julia....@sa.gov.au

MO lab email: Health.IMVSMol...@health.sa.gov.au

 

PO Box 14, Rundle Mall, Adelaide SA 5000

www.sapathology.sa.gov.au

 

 

 

[Nikolaus Schultz]

Hi,

Thank you for reporting this issue. We are looking into the source and are trying to have a fix as soon as possible. Apologies for the inconvenience. 

Niki.

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[Nikolaus Schultz]

Hi,

Thank you for reporting this issue. We are looking into the source and are trying to have a fix as soon as possible. Apologies for the inconvenience. 

Niki.

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[Nikolaus Schultz]

Hi,

Thank you for reporting this issue. We are looking into the source and are trying to have a fix as soon as possible. Apologies for the inconvenience. 

Niki.

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[Nikolaus Schultz]

Hi,

This issue has been resolved - thank you for your patience. Please let us know if you still have issues.

Niki.

On Jul 15, 2026, at 12:23, 'Trevor Christ' via cBioPortal for Cancer Genomics Discussion Group <cbiop...@googlegroups.com> wrote:

-- 

[Nikolaus Schultz]

Hi,

This issue has been resolved - thank you for your patience. Please let us know if you still have issues.

Niki.

[Nikolaus Schultz]

Hi,

This issue has been resolved - thank you for your patience. Please let us know if you still have issues.

Niki.

On Jul 16, 2026, at 11:01, Nikolaus Schultz <nsch...@gmail.com> wrote: