Tower 5 CFA FY 2025-26 — Billing Discrepancies and Corrections Required

[Secretary T5 Crescent Bay]

Dear Ketan, Jay & Saish (Devshree),

cc: Apex Committee, T5 Mancom, T5 Finance

I write following a detailed review of the Tower 5 CFA statements for FY 2025-26 (April 2025 to March 2026).

We have identified two matters requiring correction involving financial overcharges

1) S3FM HOUSEKEEPING: INCORRECT ALLOCATION BASIS (May 2025 to March 2026)

The CFA statements from May 2025 onwards bill the charges for Shree Samartha Security & Facility Management Pvt. Ltd. (S3FM — Housekeeping AMC) on Carpet Area basis, allocating T5 a share of 21.63%.

This is incorrect. The allocation basis for housekeeping and manpower-related costs is No. of Units (flats), per the written legal opinion of CA Ramesh S. Prabhu, R.S. Prabhu & Associates (Ref: LM-2253, November 2021), which was commissioned by the Apex Committee and formally agreed by all towers in June 2022. Under this opinion, salaries and service charges for common area staff — including housekeeping — are to be allocated equally among the number of units in the complex.

Please note:  This overcharge is on account of incorrectly applying cost based on carpet area for manpower services which are to be allocated based on number of units. While the final number of units will be determined on the basis of the settlement of the case on AM flats, for sake of consistency, the same methodology has to be applied consistent with the opinion of Ramesh Prabhu accepted by the Apex committee and what was followed before this vendor was appointed.

We note that this same methodology — units basis for manpower costs, carpet area for R&M — was applied by L&T itself in the retrospective CFA reallocation exercise covering March 2018 to February 2022. The current treatment of S3FM is inconsistent with that precedent.



We note for completeness that this error affects the allocation across all towers - other towers with a lower carpet area share than their unit share are correspondingly underpaying. The total complex billing is unchanged; only the split across towers is incorrect.

We accordingly request:
1. Prospective correction: S3FM housekeeping charges in all future CFA statements to be allocated on No. of Units basis with immediate effect.
2. Credit note to Tower 5: ₹37,533 (base) + GST ₹6,756 = ₹44,289 for the period May 2025 to March 2026.

I am copying the Apex Committee on this matter given it affects the allocation methodology across all towers.

2)  RAI INDUSTRIAL: INCORRECT ALLOCATION MATRIX (June 2025)

The CFA for June 2025 includes two invoices from Rai Industrial Power Pvt. Ltd. for the DG Set AMC:
  Invoice No. RP/DL/2526/116
  Invoice No. RP/DL/2526/177

Both invoices allocate T5's share at 23.98%, whereas the carpet area share per the CFA header is 21.63%. All other Rai Industrial invoices in the year use 21.63%. The error is isolated to these two June 2025 invoices.

Financial impact:
  Overcharge - two invoices combined (base):   ₹1,186
  GST @ 18%:                                                          ₹213
  Total credit note requested:                                 ₹1,399

We request Devshree to issue a credit note to Tower 5 for ₹1,399 against Invoice Nos. RP/DL/2526/116 and RP/DL/2526/177.

SUMMARY OF AMOUNTS DUE TO TOWER 5

  Matter 1 — S3FM allocation correction:    ₹44,289 (₹37,533 + GST)
  Matter 2 — Rai Industrial correction:      ₹1,399 (₹1,186 + GST)
  Total credit notes to be issued to T5:   ₹45,688

Please advise the timeline for issuing the above credit notes and corrected documents. I am available for a call should any of the above require discussion.

Warm regards,

JAINEEL AGA
Hon. Secretary
T-5, Crescent Bay

[Ketan Parab]

Dear Saish,

 

As discussed, request you to go through the trail mail & provide the applicablke credit/debit in next billing cycle.

 

 

Thanks & regards,

Ketan Parab

Manager- Handover & Facility Management

Larsen & Toubro Limited

 

Sensitivity : This Document is Classified as "LNT Internal Use".

From: Secretary T5 Crescent Bay <secretary...@gmail.com>
Sent: 12 May 2026 19:22
To: Ketan Parab <Ketan...@larsentoubro.com>; Saish Salunkhe <saishs...@gmail.com>; Jay goyal <C_jay...@larsentoubro.com>
Cc: CB Apex Committee <cba...@googlegroups.com>; T5 Mancom <manc...@googlegroups.com>; Anamika Singh <finance....@gmail.com>
Subject: Tower 5 CFA FY 2025-26 — Billing Discrepancies and Corrections Required

 

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Dear Ketan, Jay & Saish (Devshree),

cc: Apex Committee, T5 Mancom, T5 Finance

I write following a detailed review of the Tower 5 CFA statements for FY 2025-26 (April 2025 to March 2026).

We have identified two matters requiring correction involving financial overcharges

1) S3FM HOUSEKEEPING: INCORRECT ALLOCATION BASIS (May 2025 to March 2026)

The CFA statements from May 2025 onwards bill the charges for Shree Samartha Security & Facility Management Pvt. Ltd. (S3FM — Housekeeping AMC) on Carpet Area basis, allocating T5 a share of 21.63%.

This is incorrect. The allocation basis for housekeeping and manpower-related costs is No. of Units (flats), per the written legal opinion of CA Ramesh S. Prabhu, R.S. Prabhu & Associates (Ref: LM-2253, November 2021), which was commissioned by the Apex Committee and formally agreed by all towers in June 2022. Under this opinion, salaries and service charges for common area staff — including housekeeping — are to be allocated equally among the number of units in the complex.

Please note:  This overcharge is on account of incorrectly applying cost based on carpet area for manpower services which are to be allocated based on number of units. While the final number of units will be determined on the basis of the settlement of the case on AM flats, for sake of consistency, the same methodology has to be applied consistent with the opinion of Ramesh Prabhu accepted by the Apex committee and what was followed before this vendor was appointed.

We note that this same methodology — units basis for manpower costs, carpet area for R&M — was applied by L&T itself in the retrospective CFA reallocation exercise covering March 2018 to February 2022. The current treatment of S3FM is inconsistent with that precedent.

We note for completeness that this error affects the allocation across all towers - other towers with a lower carpet area share than their unit share are correspondingly underpaying. The total complex billing is unchanged; only the split across towers is incorrect.

We accordingly request:
1. Prospective correction: S3FM housekeeping charges in all future CFA statements to be allocated on No. of Units basis with immediate effect.
2. Credit note to Tower 5: ₹37,533 (base) + GST ₹6,756 = ₹44,289 for the period May 2025 to March 2026.

I am copying the Apex Committee on this matter given it affects the allocation methodology across all towers.

2)  RAI INDUSTRIAL: INCORRECT ALLOCATION MATRIX (June 2025)

The CFA for June 2025 includes two invoices from Rai Industrial Power Pvt. Ltd. for the DG Set AMC:
  Invoice No. RP/DL/2526/116
  Invoice No. RP/DL/2526/177

Both invoices allocate T5's share at 23.98%, whereas the carpet area share per the CFA header is 21.63%. All other Rai Industrial invoices in the year use 21.63%. The error is isolated to these two June 2025 invoices.

Financial impact:
  Overcharge - two invoices combined (base):   ₹1,186
  GST @ 18%:                                                          ₹213
  Total credit note requested:                                 ₹1,399

We request Devshree to issue a credit note to Tower 5 for ₹1,399 against Invoice Nos. RP/DL/2526/116 and RP/DL/2526/177.

SUMMARY OF AMOUNTS DUE TO TOWER 5

  Matter 1 — S3FM allocation correction:    ₹44,289 (₹37,533 + GST)
  Matter 2 — Rai Industrial correction:      ₹1,399 (₹1,186 + GST)
  Total credit notes to be issued to T5:   ₹45,688

Please advise the timeline for issuing the above credit notes and corrected documents. I am available for a call should any of the above require discussion.

Warm regards,

JAINEEL AGA
Hon. Secretary
T-5, Crescent Bay

Larsen & Toubro Limited

www.larsentoubro.com

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[Secretary T5 Crescent Bay]

Dear Saish,

Following up on Ketan's note below from 14 May. Checking the CFA statements since then, neither the credit note (₹45,688: ₹44,289 S3FM + ₹1,399 Rai Industrial) nor the prospective correction has been applied — the March 2026 statement still allocates S3FM housekeeping on Carpet Area basis rather than No. of Units, as agreed under the Ramesh Prabhu opinion.

Could you confirm when both the going-forward correction and the backdated credit note will be processed?

Warm regards,
Jaineel Aga
Hon. Secretary, T-5, Crescent Bay

Jaineel Aga
Hon. Secretary, T-5

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[Saish Salunkhe]

Dear Jaineel Sir,

The Allocation Adjustment Credit Notes and Debit Notes were shared by Mr. Jay Goyal along with the Tower Billing for April 2026. He has also incorporated the same in the Monthly Tower 5 Statement.

Please find the attached email for your kind reference.

 Tower 5 CFA Expenditure for the month of Mar'26.eml

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Thanks & Regards

Proprietor

Saaish Sallunkhe.

Devshree Corporate Solution.

Contact : 9029001474

[Secretary T5 Crescent Bay]

Thanks Saish

I will let Virendra confirm this. 

Can you confirm if the methodology was also updated since then??

Regards

JAINEEL AGA
Hon. Secretary
T-5, Crescent Bay

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[Saish Salunkhe]

Yes Sir. 

Methodology is updated.