Hi Joe,
Back on this matter after further tests.
The distortions observed were not related to the window distortion parameters. I'm exploring Szymon's lidar alternative and therefore I dismantled the lidar head. I might have damage the lidar... or not.
When I plotted the "no window" calibration scan of a section of a room (i.e. rectanglar shape), I observed a clear distortion : instead of being rectangle, the ceiling and floor have a concave shape, and the distance measured are significantly higher than the reality.

I investigated the possibility of a misalignement of the laser (i.e. not exactly 90° of the rotation axis) but I couldn't get rid of the curves and the distances observed are too far off to be caused by a misalignement. I reassembled the rplidar as it was originally and I still observed a similar results... so the issue doesn't seem to be caused by the alternative lidar assembly or a laser misalignment.
The issue has to be with the lidar: the lidar is damaged or the lidar is not as accurate as the specs says.
I looked into the few scans I acquired indoor before dismantling the lidar. I think the distance distortion was already present but I don't have a wide enough scan to be 100% sure as the distortion only become obvious beyond 2m. I then plotted the distance error vs actual distance (alternative assembly/no window) and the graph suggests there's a linear relation. Using the equation given by Excel to correct the distance measured gives pretty good results.
Do you observe the such distance distortion with your regular lidar when scanning without window ?
Thomas