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Nancie Fazzari

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Aug 2, 2024, 7:00:55 AM8/2/24

to catscamchoro

I am using my iphone to control Netflix on my apple tv because my apple remote is broken. I used to hold the middle button to change the language and subtitles but this function does not seem to be available on the iphone app (control centre)

How come videos won't play while using sidecar, no problem playing when using a normal second display? The videos won't play on my MacBook Pro display or the iPad Pro display. As soon as I disconnect the video is right there playing.

Netflix uses Digital Rights Management (DRM) to protect content. In a web browser, this is done using EME (Encrypted Media Extensions), and uses DRM products such as Google's "Widevine" (found in Chrome, Firefox, Brave, etc.), and other technologies.

When connecting an external display or other device, these DRM technologies require those devices to support something called High-bandwidth Digital Content Protection (HDCP), which is an anti-piracy mechanism. It ensures the external device is "safe" and is not a recording device being used to duplicate the video feed. Many modern external monitors, TVs, projectors, etc. establish HDCP through an HDMI cable connection, and everything "just works."

I believe Apple's Sidecar feature works differently. Instead of sending a typical display feed to the iPad, it is sending an HEVC/H.265 video feed using technology similar to FaceTime video streaming. This is a non-standard/proprietary implementation for attaching a secondary display. It likely does not support HDCP and thus would be seen as an unauthorized display and probably why Netflix video playback stops working. I suspect the same issue arises with most other popular video services.

I saw this same behavior using the app Duet. Chrome works (as it does now with Sidecar) but Safari nor Apple TV App. I am going to open a support ticket because as most think on this forum, you should be able to play video on a Sidecar device.

I do believe product teams read the forums, at least on occasion. There are some feedback mechanisms like Product Feedback and Developer Bug Reporting. My theory is still speculative & not 100% confirmed, but it seems to jive with other comments I've read. I don't know a ton about the inner-workings of HDCP, but I hope it's technically feasible to solve this.

I have the newest MacBook Pro and iPad Pro, sidecar works, but when I try and play a movie, either web based like Netflix, or in the Apple TV app there is only a black screen and sound until a disconnect sidecar. Same problem using wifi or usb c cable with the iPad Pro.

Hope you've found some good answers to that. I've been struggling since I use Helium for watching netflix while I'm doing my job with my MacBook Pro with two-thundervolt ports 2017. I started using sidecar, and found that expensive sort of **** wasn't working properly... so I decided to watch netflix in iPad Pro using PIP(Picture-in-Picture) while I connect my airpods with the ipad..

hey guys i recently purchased a projector to stream netflix from my ipad onto it but using the apple lightning to digital AV adaptor and hdmi cable only streams video and no sound? How do I get the sound to work?

I am having an issue with playing Netflix content through Safari since upgrading to Yosemite. Specifically, Netflix will start to play the content and then display an error after a few seconds. The error reads "Whoops, something went wrong... display error. There appears to be a display problem. Please ensure your monitor is HDCP compliant and is not mirror using airplay."

My monitor is HDCP compliant (HP ZR30W) and it's the only monitor connected to my 2014 MacPro. I presume this is an issue with the latest version of Safari and all the next extensions Apple added to support Netflix streaming without the Silverlight plugin.

What has changed all of a sudden that we get these HDCP errors. I was watching Starttrek discovery when suddenly after about 5/10 minutes of play it stopped and gave me this error. This must be a bug in Safari / OSX and or Netflix. I never had any problems before today using netflix on my mac.

The problem still persists with MacOS 10.13.2 and Safari 11.02. I suspect that Apple is not interested in fixing the problem: too busy selling iPhones. I've had no problems with Chrome and Netflix. Maybe Apple will realize that first you switch to Chrome then to the Pixel phone then to those (relatively cheap) powerful Windows machines.

Carolyn - My Silverlight plug-in was already properly configured. With Yosemite & Safari 8.0, Netflix no longer uses Silverlight. Instead, it plays content using HTML5. So, the plugin should not be the issue.

Actually, I posted the same question a few days ago, this is how I fixed it: Enter Netflix and go to your account, then to your profile, then to Playback settings and there, uncheck the bottom option (prefer HTML5 instead of Silverlight), you should be able to play movies again... obviously, you have to have Silverlight in your computer.

I'm running into this same problem. I also recently installed Yosemite. For me though, it stopped working when I updated my Adobe Flash plugin today. Although, I'm not sure that should be related. Switching my netflix preference to Silverlight, as was suggested above, worked and now I can play netflix again. But This seems like it should be unnecessary.

Unplugging the second monitor from the thunderbolt-VGA adaptor fixed the issue, and now Netflix plays with the HTML5 setting turned on! So it would appear that the second monitor was the problem. Which would track with what this page says:

The page states that a Thunderbolt-DVI connector should work. Luckily this monitor has both, so the next thing I will try is to buy a Thunderbolt-DVI adaptor and retest with both monitors attached (I don't have one at the moment). If that works, I'll post the results, maybe next week.

This kind of stinks because I've always been two-monitor dude, I like having a movie playing on one monitor while I work on the other for example. For now, until I get the adaptor, I'll switch netflix back to using silverlight, which seems to still work with both monitors attached.

This issue only occurs on my desktop MacPro. I also own a MacBook Pro. If I change the Netflix HTML5 settings, then my MacBook Pro will lose the benefit of HTML5 and longer battery life. Of course it doesn't matter too much for the desktop MacPro.

My monitor is HDCP compliant as well and I only have one connected. It's connected by a third-party Thunderbolt-to-DisplayPort adapter (not mini-displayport). Maybe I should try the HDMI and see if it works, although I hate HDMI. Thanks for the idea!

While this workaround may work, you should not be forced to use one sort of monitor or another with a computer that you own. If you google HDCP, you'll see that it's been broken since before it was actually released and therefore serves no purpose other than to annoy and antagonize legitimate users. It is totally unacceptable to me that Apple is doubling down on this technology with Yosemite/HTML5. I have an old projector that still works great with DVI but does not support HDCP. That means I can't watch iTunes videos, and now apparently can't watch HTML5 videos. I am certainly not about to replace working technology because of a software problem. What a waste.

So the AppleTV 4.4.3 update finally added Netflix for Mexico and it works fine, except for one little problem: When I tried to watch a movie, the language was set to "Portuguese", when I usually have it set to "English" when I watch it on the web. How can I change the language and subtitles so they reflect on AppleTV?

press up button in the apple remote during playback. screen apears with info about the movie and then you have to press the select button for more options. then you can select subtitle and language within the movie.

I have the same problem: can't change language/subtitle settings for Netflix Mexico. When I click on the centre button of the remote, it just pauses the movie/tv programme. Are you getting a language options menu when you click on the centre button?

I really wanted to love Netflix Mexico, but I don't at the moment. Hopefully there will be another update soon which adds a bit of consistency - at least a language/subtitle options menu for all movies. By playing around I've found that if you press at the top of the black ring on the remote, a box comes up with a short description of the film and occasionally it says hold the centre button for options. If it doesn't say that then you just have to watch the movie in Brazilian Portuguese and make up your own dialogue.

I'm having the same problem here. However neither the center button nor the up button +select solutions work for me. Those options just pause a movie that has several language options on PS3. Are there any other options or settings that you changed?