Any SLA for Webhook Events?

[Mike K]

Hello,

We experience some wild numbers with webhook events delivery. Most of the times the events are fired right away but from time to time we see them coming in 20-40 minutes after the actual event has happened.

Is this a bug or an expected behavior?

Thanks in advance,

Mike

[Anthony Allan]

There is a queue that webhooks get placed into, however it's generally not more than a couple minutes maximum. What is the domain you have the webhooks going to? I can monitor the queue and see if any are failing for some reason.

[mikhailk...@gmail.com]

Hi Anthony,

Please take a look at our test domains:

1) konst-test.ngrok.io - has been waiting for a webhook to arrive for 15-30 mins during the last couple of days. Sometimes it’s instant, sometimes it takes ages. Then they continue firing, but after this big delay some notifications are lost.

2) dev.jobjet.com/integration - sometimes notifications arrive quite late.

We are working with jobjetdev.catsone.com domain.