Invalid or nonexistent map configuration token

[Mehtab]

I have installed and configured cartodb on production environment, now getting an error when rendering a map.  

 

https://cartocdn.global.ssl.fastly.net/immap/api/v1/map/eb6ccd8a97066cc4175b2dcd1274953a:1436171050182.19/5/19/12.png?map_key=f86782343bac9884c01dcc71b3aa3e748d589c23&api_key=f86782343bac9884c01dcc71b3aa3e748d589c23

 

Status Code: 400 Bad Request

The above URL return:

{"errors":["Invalid or nonexistent map configuration token 'eb6ccd8a97066cc4175b2dcd1274953a'"]}

Thank in advance for the support,

[ivanb...@qlue.id]

Is anyone solved this problem? thanks for help.