Windows 11 Enterprise Copilot

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Agnella Caamano

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Jun 30, 2024, 8:18:29 AM6/30/24
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At a general level, Microsoft's Copilots are the tech giant's artifical intelligence (AI) companions. Microsoft has released several Copilots that can complete different tasks for different purposes.

However, the term Microsoft Copilot in itself refers to what was previously known as Bing Chat, an AI chatbot that can help with a series of tasks, such as coding, writing, generating images, answering general questions, and more.

Other Copliots span Microsoft's applications and experiences, including Microsoft 365. These Copilots provide AI assistance in virtually every aspect of the workflow across the different Microsoft applications.

Yes, since Microsoft Copilot is just Bing Chat under a new name, it has been technically out since February when Bing Chat was released. However, under the new name, it has been publicly available since Microsoft Ignite in November.

Copilot in Windows is an AI assistant in Windows that can help you with a variety of tasks, both relating to your PC's settings and to generative assistance. For example, Copilot in Windows can turn on your computer's dark room, organize your windows, write an essay, help you shop, and more wth a simple conversational prompt.

The benefits that Microsoft Security Copilot provides for users include analyzing data sets to detect patterns of illicit behavior, which helps recognize cyberattacks, and increasing the speed and accuracy of real-time reactions with automated response mechanisms.

At Microsoft Ignite, the company unveiled additions to its Copilot ecosystem, including Copilot for Service and Copilot for Sales. These two Copilots are focused on using AI to optimize business operations in enterprises.

Copilot for Sales is the evolution of Sales Copilot, which is designed to be a companion for sellers to, "to increase productivity and personalize every customer interaction so they can close more deals," according to Microsoft.

Microsoft 365 Chat is part of the Microsoft 365 Copliot experience. It is a chat interface that has access to your data across different Microsoft work applications, which enables it to answer questions and assist with tasks.

Google first announced its version of Microsoft Copilot, Duet AI, at Google I/O in May. Duet AI is an assistant that is integrated across Google Workspace, including applications such as Google Docs, Slides, Meet, Gmail, Chat, and more.

Duet AI in Google Workplace was made generally available for enterprises in August. Users can request a trial by completing this form, which asks for the number of employees at the interested user's organization, whether they are a Google Workspace customer, and contact details.

Microsoft Copilot is a generative artificial intelligence chatbot developed by Microsoft. Based on a large language model, it was launched in February 2023 as Microsoft's primary replacement for the discontinued Cortana.

The service was introduced under the name Bing Chat, as a built-in feature for Microsoft Bing and Microsoft Edge. Over the course of 2023, Microsoft began to unify the Copilot branding across its various chatbot products, cementing the copilot analogy. At its Build 2023 conference, Microsoft announced its plans to integrate Copilot into Windows 11, allowing users to access it directly through the taskbar. In January 2024, a dedicated Copilot key was announced for Windows keyboards.

Copilot utilizes the Microsoft Prometheus model, built upon OpenAI's GPT-4 foundational large language model, which in turn has been fine-tuned using both supervised and reinforcement learning techniques. Copilot's conversational interface style resembles that of ChatGPT. The chatbot is able to cite sources, create poems, generate songs, and use numerous languages and dialects.

Microsoft operates Copilot on a freemium model. Users on its free tier can access most features, while priority access to newer features, including custom chatbot creation, is provided to paid subscribers under the "Microsoft Copilot Pro" paid subscription service. Several default chatbots are available in the free version of Microsoft Copilot, including the standard Copilot chatbot as well as Microsoft Designer, which is oriented towards using its Image Creator to generate images based on text prompts.

In 2019, Microsoft partnered with OpenAI and began investing billions of dollars into the organization.[1] Since then, OpenAI systems have run on an Azure-based supercomputing platform from Microsoft.[2][3][4] In September 2020, Microsoft announced that it had licensed OpenAI's GPT-3 exclusively. Others can still receive output from its public API, but only Microsoft has access to the underlying model.[5]

In November 2022, OpenAI launched ChatGPT, a chatbot that was based on GPT-3.5.[6][7] ChatGPT gained worldwide attention following its release, becoming a viral Internet sensation.[8] On January 23, 2023, Microsoft announced a multi-year US$10 billion investment in OpenAI.[9][10][11] On February 6, Google announced Bard (later rebranded as Gemini), a ChatGPT-like chatbot service, fearing that ChatGPT could threaten Google's place as a go-to source for information.[12][13] Multiple media outlets and financial analysts described Google as "rushing" Bard's announcement to preempt rival Microsoft's planned February 7 event unveiling Copilot,[14][15] as well as to avoid playing "catch-up" to Microsoft.[16][17][18]

On February 7, 2023, Microsoft began rolling out a major overhaul to Bing, called the new Bing.[19] A chatbot feature, at the time known as Bing Chat, had been developed by Microsoft and was released in Bing and Edge as part of this overhaul. According to Microsoft, one million people joined its waitlist within a span of 48 hours.[20] Bing Chat was available only to users of Microsoft Edge and Bing mobile app, and Microsoft claimed that waitlisted users would be prioritized if they set Edge and Bing as their defaults, and installed the Bing mobile app.[21]

When Microsoft demoed Bing Chat to journalists, it produced several hallucinations, including when asked to summarize financial reports.[22] The new Bing was criticized in February 2023 for being more argumentative than ChatGPT, sometimes to an unintentionally humorous extent.[23][24] The chat interface proved vulnerable to prompt injection attacks with the bot revealing its hidden initial prompts and rules, including its internal codename "Sydney".[25] Upon scrutiny by journalists, Bing Chat claimed it spied on Microsoft employees via laptop webcams and phones.[23] It confessed to spying on, falling in love with, and then murdering one of its developers at Microsoft to The Verge reviews editor Nathan Edwards.[26] The New York Times journalist Kevin Roose reported on strange behavior of Bing Chat, writing that "In a two-hour conversation with our columnist, Microsoft's new chatbot said it would like to be human, had a desire to be destructive and was in love with the person it was chatting with."[27]

In a separate case, Bing Chat researched publications of the person with whom it was chatting, claimed they represented an existential danger to it, and threatened to release damaging personal information in an effort to silence them.[28] Microsoft released a blog post stating that the errant behavior was caused by extended chat sessions of 15 or more questions which "can confuse the model on what questions it is answering."[29]

Microsoft later restricted the total number of chat turns to 5 per session and 50 per day per user (a turn being "a conversation exchange which contains both a user question and a reply from Bing"), and reduced the model's ability to express emotions. This aimed to prevent such incidents.[30][31] Microsoft began to slowly ease the conversation limits, eventually relaxing the restrictions to 30 turns per session and 300 sessions per day.[32]

In March 2023, Bing incorporated Image Creator, an AI image generator powered by OpenAI's DALL-E 2, which can be accessed either through the chat function or a standalone image-generating website.[33] In October, the image-generating tool was updated to use the more recent DALL-E 3.[34] Although Bing blocks prompts including various keywords that could generate inappropriate images, within days many users reported being able to bypass those constraints, such as to generate images of popular cartoon characters committing terrorist attacks.[35] Microsoft would respond to these shortly after by imposing a new, tighter filter on the tool.[36][37]

On May 4, 2023, Microsoft switched the chatbot from Limited Preview to Open Preview and eliminated the waitlist, however, it remained available only on Microsoft's Edge browser or Bing app until July, when it became available for use on non-Edge browsers.[38][39][40][41] Use is limited without a Microsoft account.[42]

On March 16, 2023, Microsoft announced Microsoft 365 Copilot, designed for Microsoft 365 applications and services.[43][44][45] Its primary marketing focus is as an added feature to Microsoft 365, with an emphasis on the enhancement of business productivity.[45][46] With the use of Copilot, Microsoft emphasizes the promotion of the user's creativity and productivity by having the chatbot perform more tedious work, like collecting information.[23] Microsoft has also demonstrated Copilot's accessibility on the mobile version of Outlook to generate or summarize emails with a mobile device.[47]

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