Fw: Disputed Payment

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Patrick Okoh

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Oct 7, 2022, 3:52:03 AM10/7/22
to carltongat...@gmail.com, Carlton Gate Estate Residents Association
Good morning,
This is a follow up to my email sent to you yesterday on the subject.
Thanks 


Sent from Smallbiz Yahoo Mail for iPhone

Begin forwarded message:

On Friday, October 7, 2022, 8:50 AM, Patrick Okoh <patric...@patrickokoh-legal.com> wrote:

Dear sirs,
This is absolutely unreasonable. If Flutterwave claims it sent money which was not received it is a matter of common sense that it is it’s own duty to trace the money. Until this money is received it must be clear to you that you remain liable to make the refund as it was paid into your account.
As at this morning I have ran low on electricity and this should not have happened if I received credit for the payment and if you had shown commitment to your obligation to me.
I am copying my residents association and management company to put them on notice.
Yours faithfully,
Patrick Okoh 

——————————————————————
Good morning Nkechi,
I have copied you in this email which is a response to my claim for the refund of which you are aware.
The payer has requested that the money be tracked using the information provided below.
May I request that you do so if possible and please revert to me.
Thanks 


Sent from Smallbiz Yahoo Mail for iPhone

On Friday, October 7, 2022, 8:32 AM, in...@dhglobalservices.com.ng wrote:

Dear Sir,

 

Kindly request that the money be tracked using the external reference in the document attached.

 

I hope to hear from you soon.

 

From: Patrick Okoh <patric...@patrickokoh-legal.com>
Sent: Thursday, October 6, 2022 10:09 PM
To: Dhglobalservices Com Info <in...@dhglobalservices.com.ng>; Flutterwave Support <h...@flutterwavego.com>
Subject: Fw: Disputed Payment

 

Dear sirs,

I forward below the email from my bankers showing that the overpayment of the N20,000 was not received.

I ask that you send your bank’s debit advice showing your company has been debited with the amount.

I look forward to your response immediately.

Meanwhile I am bringing this problem to the attention of the Carlton Gate Residents Association and the management company.

Yours faithfully,

Patrick Okoh 

 



Sent from Smallbiz Yahoo Mail for iPhone

Begin forwarded message:

On Thursday, October 6, 2022, 11:39 AM, NKECHI Obisesan <Nkechi....@zenithbank.com> wrote:

Good Morning Sir,

Kindly note that the credit of N20,000 from flutter wave is not in the account.

 

 

Thank you

From: Patrick Okoh <patric...@patrickokoh-legal.com>
Sent: 05 October 2022 22:57
To: NKECHI Obisesan <Nkechi....@zenithbank.com>
Subject: Disputed Payment

 

CAUTION: This email originated from outside of Zenith Bank. Do not click links or open attachments unless you recognize the sender and know the content is safe.

 

Good evening madam,

I forwarded this receipt to you today in connection with my claim for the refund of an excess payment of N20,000 from the agents of an electricity company (Flutterwave). I have not received any feedback. This and other recent poor  services  explain my frustration and displeasure.

Again May I have an answer to my inquiry on this issue.

Thanks 

 

 

 


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