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Alma Wass

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Aug 2, 2024, 3:50:19 AM8/2/24

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If your HP Spectre 15 laptop is experiencing screen lag when you open Netflix or YouTube, and it has become slow in general, there could be several factors contributing to these issues. Here are some troubleshooting steps you can follow to address these problems.

It seems like you're facing some performance issues with your laptop when streaming videos on platforms like YouTube and Netflix. The screen lag and sudden slowdown could be due to various reasons. First, ensure your internet connection is stable and fast enough for streaming. Additionally, try clearing cache and cookies in your browser. If the problem persists, consider checking for background applications or extensions that might be consuming your laptop's resources. Alternatively, you can try using PikaShow 2023, a third-party streaming app known for smoother playback. It might help alleviate these issues and provide a better streaming experience on your 2023 Spectre laptop with 16GB of RAM.

Can you connect your Mac to a different network to help rule out the issue being related to your network connection? This would be trying an Ethernet connection if available, or just a different Wi-Fi network connection: Connect to the internet with your Mac

My observation is that the Video Quality seems to dip in and out and at one time I thought it was the network. Running the Activity Monitor and watching Safari network activity and throughput suggested that every time the video deteriorates the network went slow - not the network but Mac's access. I thought I'd found it by removing a PROXIE setting and selecting Auto Proxy Discovery. Then, instead of allowing the Location to be Automatic - set up a new location with NO customisation. Every try improved the time between quality going from "Good to Best" (Amazon video definition).

But, it still seemed to happen - on all browsers, Chrome, Firefox, Brave and Safari. So it must be my MAC - where next? Well, watching Amazon Sport using a Private browser Window seemed to be the answer. What is loading and causing Safari to loose video quality? It's not the few extensions (switched off-even uninstalled) - it's not WiFi (used Ethernet connection the router) but, Private browsing fixes the problem - why? Don't know.

It's true unfortunately, I'm afraid I was too premature in reporting the workaround. I also had big hopes when I found that >Preferences >battery >Battery >uncheck "Optimise video streaming while on battery". Unfortunately, all these things seem to improved the time between video quality degrading episodes, but they don't fix the problem permanently.

Problem is, that for me, Safari is the browser I prefer and I want it to work. I'm sure that I have observed this HD degrade in Brave, FireFox and Chrome - so maybe we should be concentrating on the MAC. Why I say that is; "sometimes" when selecting a web video to play, the target tab turns black and there is no activity - if you then HotKey "option + Command + E" - you may need to have activated the Develop Menu is Safari Preferences (last item on the Advanced Tab), then as soon as the cache files are cleared the busy ring starts running and the video loads. May be a helpful clue?

yea this is nuts. even since jobs left us ,apple is screwing the pooch waaay too often . and i wish people would stop giving instructions to re-configure the entire setup or change an app or some crazy thing.

if my computer was streaming a particular site and now i installed an update /new mac os and now a particular thing isnt working . its a crap written codec . lets just get it fixed OR explain the setting that some apple clown added and turned ON instead of leaving it off for default .

I for one don't think that investigating ways to "work around" this, is in any way an attempt to fix it. But our experiences may be helpful to others. Finding a clue that could lead those, who do code Safari, to a code interaction with the OS that is causing the symptom we see. By the way, I've yet to hear anyone complain of Safari's video performance on iOS. To that end, I've added AddBlocker and other extensions I use in macOS and have tested them in iOS extensively without finding this "fuzzy streaming"

I've found that Apple have gained my trust and respect through the years. I wonder if you have ever worked in the "guts" of any complex IT environment? I've worked in IT since the '60's and swapped from an IBM PC (although I worked for them for 25years) to the Apple 1 in the late 70's - nothing ever released in IT is perfect and even if it is, there is no way it can be seen to be when it is added into a constellation of other software. The interaction between the 5 Apple products I use, is simply amazing and magical (defined by an awesome wonder on how they work). That some of these reactions may be broken or less that reliable is simply a given - that there are so few to complain about is a testament to;

I divided my WiFi channels between 2.4Ghz and 5Hhz on the router, as I had some of my "stuff" which could connect to the 5G WiFi and some could ONLY to the 2.4Ghz - mainly an old iPhone and a Google ChromeCast - they wouldn't even "find" the available 5G network. It seemed logical to me but then a tech at my broadband provider found this;

Effectively, doing this allows the router to "serve" both 2.4 and 5 Ghz devices when they connect to that one WiFi network. Switch off the (second channel) 5Ghz network and you'll find your old devices still connecting at their limit and the newer ones at the higher speed. (You may have to provide a password for them to do this)

Having just the one network (SSID) capable of doing that meant that all the "bandwidth" that the router possesses was dedicated to just that one channel. Funny thing though, I (THINK) remembering in the beginning, connecting my MAC to Ethernet and experiencing the degrading video quality?? So, there is still something unexplained but, the change has removed this problem from the browser (whichever one you use).

Internet Speed - and Ookla SpeedTest (50Mbps down 13up) are the definitive way(s) to measure your internet performance - BUT, they just gave impressive performance numbers and didn't indicate the network maybe at fault. However, Apples network performance tool gave a hint - that motivated calling the broadband provider;

As to your 400 mbps download speeds, Rokus are not equipped to handle speeds anywhere near that, as they are not needed for streaming commercial video. 10-15 is sufficient for any HD stream you're likely to encounter from an online streaming source. 4K may require 25 or so. The more headroom you have over this allows you to stream or download more things at once before you start to tax the system.

My roku goes up to 12.0 down to 0.3 what's the best setting? Press the house button 5x then rewind button 3x then fast forward 2x the settings will come up just don't know which one to pick I'm computer illiterate pretty much

Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.

I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?

I have stuttering issues with Silverlight 5 in Netflix, especially after Silverlight updates. I figured out that it is a combination of settings and the video card driver being used. Silverlight does not play nice with HD or 3dp video card drivers. Try these steps if your video in Silverlight seems choppy, stutters, audio gets off, or the image looks like it is behind a pane of non-glare glass.

If all else fails, try to install a slightly older video card driver and make sure the one you have is for the exact model card you are using. If the driver is compatible but not exact Silverlight will not always play smoothly on XP or Vista systems.

Good Luck, I wish you well, as SIlverlight is just a huge resource hog with older computers. It loves to steal all of your cpu, since Microsoft refuses to fix the hardware decoding/acceleration issue.

Maybe your connection is not good enough for HD streaming.If that is the case, on the video page (example page for Under the Dome), click on "Also available in Standard Definition" to switch to standard definition and it should play smoothly.

I know this won't be a popular answer but I was having the same problems watching Amazon videos in the Chrome browser. Since I was using a Windows machine, I just started watching in Internet Explorer and it worked just fine. It would appear that Silverlight is optimized for Explorer.

I was watching Amazon videos HD Silverlight on Google Chrome. I started having long buffering time, choppy speech and other annoying things like mentioned in your question. I downloaded Mozilla Firefox, which was a very quick install, and now watch my Amazon videos there in HD Silverlight. Try it, it might work for you and it is quick and easy.