I have windows 10 and acrobat reader DC. Acrobat will not open, just spins and then stops. PDFs will not open unless I open through email. I have tried uninstalling and reinstalling, I have tried trouble shooting. not sure what else to do. I have read other threads that suggest opening Acrobat and changing settings but I cannot even open to get to settings.
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We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and use Acrobat cleaner tool to remove any corrupt and conflicting installation files Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Hi Anan Sri, I did what you mentioned but it still does not open. I have Uninstalled, reinstalled multiple times, applied compatibility, watched multiple tutorials but it is not opening. I have to use pdf for my office work, please help me fix this problem.
The same problem. As can be seen in Task Manager, the program has started up, but not the graphical interface, nothing is displayed on the the screen. Compatibilty setting (Windows 8 ) solved the problem.
Link for Cleaner tool do not work & could not find it. Second time in 1 month that Adobe will not open. Compatibility is set for Windows 8. Will not change - Do No Open with Protected Mode Disabled is marked. When try to change it pops up -"Adobe Acrobat cannot Open in Protected Mode due to an incompatibility with your system configuration." I have already uninstalled & reinstalled this program. Please advise.
hi. i read your response. I have windows 10 and my PD f's are being saved to Microsoft edge. I decided to purchase adobe acrobat user guide because the Adobe Reader I had would only allow me to read and I wanted to be able to edit my pages for move the pages around in my document. However I did everything that you told me but it won't show me a compatibility under the same category that you mentioned it doesn't have compatibility under properties so I'm wondering what to do from there
Hi, I have the same issue. I have Adobe CS. All programs work, apart from Acrobat. Very annoying. Tried all above, and lots more (de-install / install 2, 3 times) hoping for fixes. Adobe must know of this issue. Where's the fix?
was having same problem, did everything that was suggested, cleaner, re-install etc... still had same issue. sigh... was getting really frustrated been trying to find a solution since we updated to windows 10. anyways for the heck of it, i clicked on "run compatibility troubleshooter" (from the properties of Adobe icon) then "try recommended setting", now i have done this before, but it always suggested i try compatibility with windows 7, this time it suggested windows 8..... and Hallelujah, it works!!
I have the same issue - since last week. I can only open Acrobat DC as administrator, ok I can't even open it via this method anymore... and all of the above fixes didn't solve the problem. I have un- and re-installed the program through Creative Cloud, and now when I click on a pdf-file from inside filemanager, it says it cannot find the file!
It started as failure to open PDFs; I uninstalled and reinstalled AR DC, still PDFs on emails in MS Outlook would not open. Then I tried to open PDFs in Documents folders - got a message "Windows cannot find [file name clicked on]. Make sure you typed the name correctly then try again". I got the Adobe Cleaner which cleaned up and uninstalled AR DC; reinstalled it again from Adobe website. Still cannot open any PDF anywhere with AR DC. But can open PDFs perfectly OK with Avast Browser and Google Chrome. Then found I cannot even open AR DC as a free standing program by clicking in program list, and right clicking does not offer an 'open' option. So completely stuck! Help please.
I'm hoping this post will add tot the noise and hopefully get attention drawn this way sooner. Have tried every fix mentioned in this thread. Have even messed with my registry, which I rarely do, based on other threads for simillar problems. I have regular desktop Acrobat DC installation so I can use it when I have no connectivity, which is often. This is a crippling problem that just started two days ago for me. Probably based on a windows update.
OK, I have been struggling with this same issue for weeks and, at least for me, have come upon a solution. Find the Acrobat DC icon on your desktop or from within the directory where the program is located. Right-click and choose "Properties". Click "Compatability" and check the box to enable it to run in compatibility mode for Windows 8. Click "OK" and then try to open Acrobat DC. It should open right up....at least it did for me. Hope this helps cuz Adobe damned-sure ain't doing nothin' to address this problem!
I, too, have just started to have this problem (started around June 8, 2020): when trying to open any .pdf file, I get the error message, "Windows cannot find [file @ location]. Make sure you typed the name correctly, then try again." Am using Windows 10. Have used Adobe Acrobat and Cleaner Tool, reinstalled from provided download, ran as administrator, etc. I too, am keeping Acrobat Reader as a stand-alone from the Creative Cloud, because my Internet is very spotty (thanks, AT&T!). But still does not work! Please fix this or put some fire under Microsoft's ass to get it to work.
I installed Adobe Reader X yesterday (2/15/2011). Today I uninstalled it and then reinstalled it. My operating system is Windows 7. EVERY TIME I exit Adobe Reader X, this message pops up, which requires me to cancel or wait, Adobe Reader has stopped working. This is really frustrating as I am unable to find a solution to this problem on the internet. Additionally, Adobe Reader X is the ONLY version of Adobe Reader offered on the Adobe website (unless I am not looking in the right place).
Thanks for the link to v9.4.0. I think I will continue to use this version until my problem is solved with X. As I mentioned in the initial post, I uninstalled and reinstalled the software and the same problem occured. I was surprised that nobody else posted the same problem.
Can you please post crash log? It will be helpful for further investigation.Do you face this issue with only when trying PDF in browser or this issue comes every time? What are the other applications installed on your computer.
Inayal/arun aneja, I was able to view and work with PDF files, both in the standalone Adobe Reader X and inside the browser. The failure occurred in both situations about 60 seconds after Adobe Reader X started. A typical crash log from the Event Viewer:
I had the same problem, windows task manager said adobe x not working, I kept the program running and after a 10 minute delay , voila , it is working. I have no idea what happened but I will keep my fingers crossed.
I'm on Windows 10 and the free Adobe Reader DC won't install. The True Key pack has already been installed but the reader refuses to be installed! I've tried downloading the installer many times and I always get "Adobe Acrobat Reader DC did not install successfully." I have already updated Chrome. And none of the troubleshooting tips from Adobe has been useful.
Having some problem. Windows 10 giving error to effect some ...some pdf app is missing" so reinstalled Adobe Reader DC. When I uninstalled thru control center, Abode reader went away. When I installed from you page, it went thru install but failed - tried 3 more time not luck. Can find file "Abode" file under Program Files (86), but won't open. Says I don't have access. That file does not show on "Programs" thru control panel. Running Norton AV, but disabled during install.
The adobe acrobat Dc installer says "installation will begin shortly" but it does'nt start . I've tried re -downloading and installing for like 6-7 times and I have been wiating for the installation to start for like 24 hours now. Please HELP!.
I can't be the only person who imagined the office of the future, free from the confines of the eight and a half by eleven sheet (or A4, for my international friends), would have long since arrived. Instead, we've managed to land in an intermediate state of not paperless, but less paper.
Between a trusty scanner, email and various other communication tools, and getting really good at organizing my digital archives, I'm not totally unhappy with where we are today. And I do occasionally admit to reading a paper book, sending a postcard, or (gasp) printing something off to give to someone else.
Until the world moves a little further from paper, print-ready file formats will continue to permeate our digital landscape as well. And, love it or hate it, PDF, the "portable document format," seems to be the go-to format for creating and sharing print-ready files, as well as archiving files that originated as print.
For years, the only name in the game for working with PDF documents was Adobe Acrobat, whether in the form of their free reader edition or one of their paid editions for PDF creation and editing. But today, there are numerous open source PDF applications which have chipped away at this market dominance. And for Linux users like me, a proprietary application that only runs on Windows or Mac isn't an option anyway.
Since PDF files are used in so many different situations for so many different kinds of purposes, you may need to shop around to find the open source alternative to Adobe Acrobat that meets your exact needs. Here are some tools I enjoy.
For reading PDFs, these days many people get by without having to use an external application at all. Both Firefox and Chromium, the open source version of Google's Chrome browser, come bundled with in-browser PDF readers, so an external plugin is no longer necessary for most users.
For downloaded files, users of GNOME-based Linux distributions have Evince (or Atril on the GNOME 2 fork, MATE), a powerful PDF reader that handles most documents quickly and with ease. Evince has a Windows port as well, although Windows users may also want to check out the GPLv3-licensed SumatraPDF as an alternative. KDE's Okular serves as the PDF reader for the Plasma Desktop. All of these have the ability to complete PDF forms, view and make comments, search for text, select text, and so on.
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