TLS Configuration changes coming 31 July

[Phillip Haines]

Hello,

On 31 July we will be updating our servers to remove some older encryption protocols. As part of the transition we’ll be disabling TLSv1.0 and TLSv1.1. TLS or Transport Layer Security is the technology we use to secure communications between you and our servers.

Our updated configuration will be based on Mozilla's Modern Compatibility recommendations.

No browser that is supported by Capsule will be effected by the change so ordinary usage of the Capsule front-end will continue as expected. Our new configuration is widely supported so it's unlikely that you'll need to make any changes to your code or configuration. However it's possible that some integrations using older servers and development frameworks may have a connection issue.

To ensure your integration will run without interruption we have put an endpoint on our developer site that is configured with our planned 31 July configuration.

Call the following URI using your code:

GET https://developer.capsulecrm.com/encryption-test.json

If successful you should see the following in the response from our servers.

{"test":"everything is ok"}

Regards,

Phillip 

[Phillip Haines]

Update July 1 Mozilla have updated their recommend configurations over the weekend so that our new set up is now more in line with Mozilla's intermediate recommendations now.