App not working

Kawai Kahele

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Nov 4, 2025, 1:45:15 PMNov 4

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My app no longer plays audio. Ive tried resetting it, even deleting it risking to lose all my files but nothing worked and i cant play music, If i open a different streaming platform at the same time, both audio will play over each other but i am unable to just stream for Capriccio. I use this app everyday and hope it can be resolved.

ksalama927

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Nov 4, 2025, 1:52:30 PMNov 4

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Dear User,

We are aware of this issue, and we apologize for the inconvenience, we are working hard on this issue and we will release an update ASAP to fix this issue.

we appreciate your patience and reporting the bug for us.

Best regards,

Capriccio Team.

Kawai Kahele

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Nov 5, 2025, 11:32:54 AMNov 5

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Any update?

ksalama927

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Nov 6, 2025, 4:35:30 AMNov 6

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Dear User,

We have identified the cause and fixed it, we are currently going through some testing to make sure the crashes and the bugs are fixed. you may expect a new release either today or tomorrow.

Best regards.

Capriccio Team.

Aaron jay bayudan

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Nov 6, 2025, 10:32:58 AMNov 6

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Braddah im also experiencing the same problem, all of a sudden when i played music it just stop and it wouldnt show up on my lock screen either , indicating that im listening to music. And i also had to delete my app and i lost all my files, so irraz.

ksalama927

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Nov 7, 2025, 2:27:20 AMNov 7

to Capriccio App Forum

Dear User,

We sincerely apologize for the inconvenience caused by the recent issue.

Please update to the latest version (6.4.6), which fixes the problem and improves overall stability.

Thank you for your patience and support.

Best regards,

Capriccio Team

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