Issue with Email Verification & Previous Pro Purchase

[Sahil]

Hi,

I am writing to report an issue I’ve been facing with the Capriccio app. I am currently unable to verify my email address within the base version of the app, as I am not receiving any verification email despite multiple attempts.

For context, I have been a paid user since 2018 and had purchased the Capriccio Pro version at that time. Recently, I noticed that the Pro version is no longer available on the Play Store, and instead the base app now offers new Pro features through a separate purchase model.

I attempted to restore my previous purchase, but without successful email verification, I’m unable to proceed further or access the features I had already paid for.

I’ve been an avid user of Capriccio for years, so this experience has been quite disappointing. I would really appreciate your assistance.

Looking forward to your support.

Regards.

Device name: realme X2 Pro
OS version (e.g., Android 11.0)

[Melvin Erriah]

Good morning thé Capriccio team, 

Actually, I have the same problem with the vérification email. I use it on a samsung galaxy S21 Ultra with Android version 15 and One II version 7.0.

I also have a realme GT 7 dream édition and i would like to know if i could share my account with my other Phone or not. 

For the record, I am using a different email pour my account.

Looking forward for your response. 

Have a nice day.