Valueplusonline Complaints

[Vicki]

Im not certain if I'm reporting this to the correct place but I DO want people to be alerted. This is an internet business that somehow got my information and sent me information via snail-mail, which is how I found out that they had infiltrated my world, so to speak.

This company sells "subscriptions," from what I can tell. The mail they sent to me alerted me to the fact that they were going to charge my bank account for this "subscription." I had never heard of them before I got the mail. I've written to ask them how they got my information but haven't heard back from them yet. The bottom line is .. somehow this company obtains information on people and charges them. If you're not alert .. if you don't open your junk mail and see what companies might be doing to you without your knowledge .. you can be charged for junk you never ordered.

The complaints logged and are very public; something most companies don't want on the public record. The BBB complaint form is on this page: If you get a security announcement, just click OK and then "next" and fill out the form.

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I purchased a vitamin c product called super C 22, and I was offered this value plus membership through the same salesperson over the telephone. The value plus web site doesn't work, and what I see it is a totally ripped off. Now I am thinking that this product is the same as value plus, since value plus was offered to me when I brought the Super c22.

From a TV commercial, I ordered a product which I haven't received yet. I was told I would receive a $25 gift certificate for Target. In the mail today I received a document telling me to log on to www.valueplusonline.com/open/for/gc in order to receive the certificate.

There is no such website. I see others have bought into the scam. I wonder how much they will charge my credit card?

I am complaining in regards to value plus/vacation passport it is a complete fraud and if anyone reads this comment do not have anything to do with said company fore you will be ripped off they give you a web site to receive a free gift after signing up and no web site exist so people beware.

I was signed up automatically online after I purchased an order online. I received a letter welcoming me to a club I never signed up for somehow they have my credit card to charge this membership fee to as well. They are clode all weekend. and there is a cancellation site www.program...something.com they lady speaks to fast at the end. so call [protected] mon-fri

[QUOTE]When I purchased Genisphere face and neck cream I was told I would receive a $25.00 certificate to be used at Walmart, etc. Anyway there was no such website. www.valueplusonline.com/open/form/gc[/QUOTE]

hmm works fine for me

[QUOTE]i was ripped off with value plus too they said to go to a web site to get my two 25.oo gift cards and the site dont even exist my subscriber number is [protected][/QUOTE]

either you tried again or someone beat me to signing up with your subscriber number. reminder to all: never publish confirmation/subscriber/customer numbers online. this leads to fraudulent uses and possibly even identity theft.

DO NOT AGREE TO EVEN ACCEPT A TRIAL MEMBERSHIP! I was offered a trial membership when I purchased the H2O mop and when I got the letter from Valu Plus their was no gift card..only a subscriber number to enter on their website in order to claim your gift card. When I made my H20 mop purchase I was told I would have 30 days to cancel my trial membership before being charged but they only give you 14 days and they begin counting from the date of the purchase so by the time you get you letter you basically have only a few days to respond to cancel before being charged. More importantly the number I was provided from the Sales Associate AS WELL AS printed in the ValuPlus letter is not legitmate. THIS IS OBVIOUSLY A HUGE SCAM

I've never written a complaint so I'm not sure of my attitude right now. I'm very upset over the scam, but I don't see what good this complaint site will do as you don't realize it is a scam until you purchase whatever they are selling at the time and then try to get on there web site. How does this help? I'll be happy to do whatever is necessary to stop these quacks if someone tells me how. This kind of scam is just so wrong and so mean to so many, many people.

Oh well, if nothing else, I know they will get their true "rewards" one day and it won't be pretty!

Hi,I agree with everyone saying that they are scammers. I was told I would receive 2-25 dollar gift cards even if I cancelled but when I went to website to claim it did not even exist. I was also charged for the services before I even received the info. and merchandise. I called and cancelled after I saw it on my bank statement and they cancelled with no problem and luckily I asked if my money could be refunded since I had not used the services and they said sure all you have to do is verbally request a refund and they did refund my money 2 days later,I saw the refund when checking my online statement.

This is such a huge scam! When I called the telephone number [protected] and spoke with Shonda she cancelled my subscription to both value plus and home essentials and informed me that my credit card had not been billed, and would not be billed , but I told her that I don't understand how they are allowed to scam so many people and get away with it. She insisted that it was not a scam and that you do get the gift cards that you are promised if you complete a form. I was like that is not what I was told when I signed up. I was simply told to go to a website and claim my two $25.00 gift cards. I also told her that I was thinking about notifying my local television station in regards to this scam to which she did not respond at all.

I also could not fine value plus online as promised, but when I called the company was told by Alex that I should have used the address bar rather than the search engine www.value etc to receive my 25 dollar gift card I did not have a clue what she was refering to so she said she would send me a form. We will see. I will let you know. I also was told there would be no problem cancelling and also receiving my gift card.

well, the only thing i can tell you to do is report this information to the better business bureau, if you have not already. basically i canceled my card before they had a chance to. i ordered the h20 mop and did that valueplus free trial ###. when i received the letter i did not receive my $25 walmart card as i was told, so i immediately reported my credit card lost. then i go on the the website they provide in the letter and get this complaints of scam website. all i know is h20 mop is not getting the rest of their money from me. i set the mop up in three monthly installments and only paid for first month before canceling my card. in my opinion, they are part of this freakin scam and i wish they would try and put it on my credit because it will easily get taken off. if they are a reputable company in which i did receive the mop, seems to me that h2o mop would do their research before giving customers information to a third party company that turns out to be a big scam. anyways, i am going to complain to the bbb after new year's.

I tried to call to cancel my membership with Value Plus and was given the comment twice that they were experiencing technical difficulties and that I should call back in 15 minutes. I gave them the benefit on the first call and called back only to hear the same message again and neither one would talk to me.

I received a phone call at home offering a free 25 dollar gift certificate for Walmart plus a gas card worth $40... I agreed to the free trial offer at $1.95. Having just received the materials promised from ValuePlus I was instructed to go online at valueplusonline.com/open/form/gc to redeem my $25 gift card. There turned out to be no such site. The materials I received included a coupon for $1000. free grocery coupons which I was instructed to mail to the following address: Value Plus Grocery Savings, PO Box 5034, Hopkins, MN [protected]. I hope that address proves helpful to anyone tracking down this bogus operation.

I also recieved a letter promising a 25.00 gift card to wal-mart andit is totally bogus . They need to be reported to better business bureaualso i'm calling my local t.v. station on your side WSLS to see what they find out. Everyone be cautious about scams.

Received call to try program and was told I would receive a $25 gas card and a $25 Walmart card whether or not I stayed in the plan. I called to cancel membership and tried online to put in an ID number for the cards and was told it was invalid. Have I been had? It ended up charging me twice for $1.95 and once for $1.00 before I even received any material from them. Today I get two letters with an ID number but apparently they are no good & I will receive nothing.

I ordered the firm and was offered this special savings package

"WC VALUE PLUS_V", they said they would send me a $25.00 gift card for walmart with my welcome package, never recieved anything. I've tried calling [protected], the first time I called a recording came on while I waited stating there is a website you can cancel at, it's www.programstop.com, well that only took me to complaint boards, and that's how I found this site. The second time I called I spoke to Thomas who said the computers still searching, and then repeated himself again, and all of a sudden he say's I'm sorry the computers are down. I asked him if there was a website to cancel at and he said www.valueplusonline.com "there is no such website...

I also receive a letter stating that I have a 30 day free trial after which my credit card would be charged $16.99. Called on the weekend and offices are closed. Asked to call [protected] Mon - Fri. I have only used my credit card online with 1 company which was As Seen On TV. The only other times I have used my card was over the phone with a company called Purity Products.

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