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Hi Aakash,
If you have database access then you can enable the help link by inserting a record in Settings table
name = "show_feedback_link"
value = "true"
created_at= <current date>
updated_at = <current date>
after inserting the record just restart the redis server.
Regards,
Sushant
Dengpan Huang
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Apr 15, 2019, 1:44:40 PM4/15/19
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It works now, changed some settings on coding.
aakash kag
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May 21, 2019, 11:06:44 AM5/21/19
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Can you please post solution here. What are changes require in code.
Because added row as @Sushant Suggested but its not working.
Darwin Duran Alba
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Apr 27, 2021, 2:00:55 PM4/27/21
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I inserted the row and did the following:
sudo /etc/init.d/redis-server restart
sudo /etc/init.d/canvas_init restart
sudo
/etc/init.d/apache2 restart
And Link still won't show. please Help!
Daniel Muimi
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Oct 17, 2022, 9:58:21 AM10/17/22
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The menu appears for a while (about 24 hours) and then disappears again. What could be the problem? Does it mean that I have to keep restarting the server every day?