Delayed Jobs/ Jobs Screen- blank

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Nicholas Hadley

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Jul 15, 2025, 1:54:32 PMJul 15
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Hello,

I’ve got Canvas LMS running on the web and can do most things inside a course, including invite users, have emails sent etc. But when it comes to creating export packages or course copying, it does not generate a file, additionally, the ‘jobs’ screen under Site Admin is blank. It’s like it’s not seeing any jobs at all. In the RAILS console, I’m seeing jobs but they aren’t being picked up. I’m quite stuck, and any help is appreciated, happy to meet / buy you a cup of coffee etc.

I don’t really come from a programming background and was a Canvas admin for a number of years, but that was in an Instructure-hosted platform, and am now needing to setup a self-hosted version.

 

Thank you in advance for your advice,

Nicholas

 


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Nicholas S. Hadley, M.Ed. (he/him)

IT Specialist & Project Coordinator | Center on Human Development

College of Education

Just like moons and like suns, with the certainty of tides, just like hopes springing high, still I’ll rise.-Maya Angelou

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Book time to meet with me

 

Fred BICT

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Jul 18, 2025, 8:13:22 AMJul 18
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To be sure....
The deamon delayed_jobs is started?
and visible as OS process?

Regards, Fred



Op di 15 jul 2025 om 19:54 schreef Nicholas Hadley <nhad...@uoregon.edu>:
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Nicholas Hadley

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Jul 18, 2025, 12:04:44 PMJul 18
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Hi Fred,

It is yes, I did solve the issue, the jobs are running correctly now, however, the Jobs screen in the Canvas UI is forever blank. Who knows. But I can log in to the shell and view the logs there no problem at least.

 

Thanks for the reply,

Nicholas

 


----------------------------------------

Nicholas S. Hadley, M.Ed. (he/him)

IT Specialist & Project Coordinator | Center on Human Development

College of Education

Just like moons and like suns, with the certainty of tides, just like hopes springing high, still I’ll rise.-Maya Angelou

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