Incorrect URLs in Notifications

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mellowce...@gmail.com

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Sep 30, 2012, 12:28:55 AM9/30/12
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I'm a student at Weber State University that uses Canvas. I've been receiving email and Twitter notifications lately that have incorrect URLs linking back to the discussion or other activity that notifications link to. These links instead of pointing to weber.instructure.com point to canvas.instructure.com, which for some strange reason the canvas I suppose tries to guess which school the URL belongs to and I get the login page for random other schools, or somethings just straight Canvas.

This is really bizarre, and only started today.

mellowce...@gmail.com

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Sep 30, 2012, 1:16:11 AM9/30/12
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Just so happens it's only Twitter notifications that have the bad URLs. I just get them in my email too because Twitter emails me my DMs. But, still, very strange behavior.

Carrie Saarinen

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Oct 1, 2012, 9:59:40 AM10/1/12
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mellow,

If you use the HELP button in Canvas to report the problem someone at your school can work with Instructure to identify and try to resolve the problem. The HELP button is located at the very top right of the Canvas window.

carrie@instructure
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