Error - The file upload process timed out

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SR

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Feb 23, 2024, 7:50:59 AMFeb 23
to Canvas LMS Users
Hello Group,

I am looking for some insight into the following scenario:
There's an export from a canvas a free canvas account (online), export is in .imscc format.
When importing it into the course, there is a 'The file upload process timed out' error.
The error is same for Canvas Course Export format and Common Cartridge 1.x package.
However a QTI zip file works.  (screenshot attached)

- Canvas LMS selfhosted
- Latest master branch
- QTI plugin installed
- Delayed jobs running
- Plugins enabled

Thanks
2024-02-23_18-20.png
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Nicolas Lopez

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Feb 23, 2024, 5:26:23 PMFeb 23
to Canvas LMS Users
I've just tried the same proces from Instructure Canvas to a self-hosted Canvas (version from September 2023) and it worked fine.
Did you find anything on the log files?
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