How To Download A Movie From Xfinity Stream

[Sharon Harris]

Restrictionsapply. Not available in all areas. Services and features vary based on service level. Pricing and programming subject to change. Taxes and fees extra. 30-Day Guarantee applies to one month's recurring service charge and standard installation.

Internet: Xfinity xFi is available to Xfinity Internet service customers with a compatible Xfinity Gateway. Not available to Xfinity Prepaid only customers. For factors affecting speed visit www.xfinity.com/networkmanagement. xFi Advanced Security is available to Xfinity Internet customers with a compatible Xfinity xFi Gateway. Must activate Advanced Security through Xfinity app.

Xumo Stream Box from Xfinity: Restrictions apply. Not available to current Xfinity TV customers. Requires post-paid subscription to Xfinity Internet, excluding Internet Essentials. Taxes, fees and other applicable charges extra, and subject to change. One-time $15 activation fee per account. Limited to 3 devices. Currently, one device included with monthly Xfinity Internet service. Additional devices $5/mo. Pricing is subject to change. Taxes, fees and other applicable charges extra, and subject to change. All devices must be returned when service ends. Separate charges apply to On Demand and certain streaming services. Viewing will count against any Comcast data plan.

Peacock Premium: Eligible X1 TV box or Xumo Stream Box from Xfinity required. Service not available without Xfinity Internet or subscription to Digital Starter TV, or equivalent, or above. Peacock Premium is $7.99/month. Peacock. 2024 Peacock TV LLC. Peacock and related marks are trademarks of Peacock LLC. Individual programs, devices and marks are the property of their respective owners.

Streaming apps on X1 and Xumo Stream Box from Xfinity: Access to Disney+, Netflix, Prime Video, Hulu, YouTube, Max, and Paramount+ on Xfinity requires an eligible set-top box with Xfinity TV and Internet service. Disney+, Netflix streaming, Amazon Prime Video, Hulu, Max, and Paramount+ subscriptions required. Viewing uses your Internet service and will count against any Xfinity data plan. Streaming content limited to the U.S. Separate charges apply to On Demand and certain streaming services.

Xfinity Mobile: Restrictions apply. Not available in all areas. Xfinity Mobile requires residential post-pay Xfinity Internet. Line limitations may apply. Equip., intl. and roaming charges, taxes and fees, including reg. recovery fees, and other charges extra, and subj. to change. $25/line/mo. charge applies if Xfinity TV, Internet or Voice post-pay services not maintained. Pricing subject to change. In times of congestion, your data may be temporarily slower than other traffic. For Xfinity Mobile Broadband Disclosures visit: www.xfinity.com/mobile/policies/broadband-disclosures.

A while back, I logged into xfinity stream on a device that wasn't mine so we could enjoy TV while on vacation. Since then, I have deleted the secondary user name, but he still has access to watch tv on the xfinity stream app. Is there any way I can log every device out of the xfinity stream app? Have my account deprovisioned? chat was no help.

You will first need to change your login password. go to and sign in scroll down to change password. Call 800-Cocmast. select Cable TV technical assistance. Ask the agent to transfer you to the app support team. ask the app support team member to deprovision your streaming devices. when done, you will need to sign back in to any streaming devices with your new password.

There is an issue in a database. call 800-Comcast, select tech support for cable TV. ask the agent to transfer you to the app support team. ask the team member to reprovision your streaming device entitlements. if someone talks about sending a hit to your home equipment they do not understand. this is for app/streaming website. if the team member seems confused ask for a supervisor.

Log on to your app click the 3 lines in the top left corner, scroll to the bottom select xfinity stream, scroll to the bottom, double tap the version, click clear device - specific settings. This will log you out and clear everything. When you go to login, if you phone / tablet saves your info like it does mine select sign in as someone else and manualy enter your information.

This worked for me! I would clarify that you click on the three lines, scroll to the bottom of that menu and then click on the gear icon for setting, then you scroll to the bottom again and double click on the Version to get to the Clear Device option

We have experienced the same issue. Initially we reset the Kindle Fire to the original state, downloaded the Xfinity Stream App, rebooted and launched the app. We continually get "Connection Error....". So first to Amazon and they verified that all is up to date and working. Also Netflix and Amazon stream shows just fine. Next to Xfinity support and were told to uninstall/install/reboot/launch the Xfinity Stream App. We'll back to the "Connection Error....". The representative then said that it was our actual connection of Xfinity and they are sending a technician to diagnose/rectify the issues. Two days latter we received a call from Xfinity support (original technican escalated) and they said that nothing was wrong with our equipment or the actual connections. They wanted to do the uninstall/install/reboot/launch all over so we did that. Nothing but the now infamous "Connection Error".

We were pretty frustrated and inquired about backing out the latest Xfinity Stream App for an older version but were told that was impossible. I requested that they file a bug report with their application development team and was told that it was not possible. So much for Xfinity product development, quality assurance and technical support.

My Kindle Fire wouldn't boot so I was forced to do a hard reset and then reset to factory defaults. I can use it as an ebook reader and stream Prime video but Xfinity and Netflix are no longer working consistent with the other messages in this forum.

The device that I'm having issues with is not the top of the line or the newest I think once the latest update for the app came out that our devices are just no longer supported that's why they aren't responding to the thread .Go on to the internet browser of the devices you're having troubles with and go to the Xfinity stream site instead of the app and see what that says my tablet is saying that it's no longer supported when I go to the website rather than using the app the app just keeps saying connection error connect to a network whatever

@XfinityBillie Sorry Billie, this didn't work. I checked the setting as you suggested and the toggle for Stream was already on. I tried toggling it off and on again but no change. Still can only see 1 of my 3 Chromecasts, just as everyone else here is reporting.

@rfarley it really is. And this is the 3rd time in the last 3 months they have had this problem. Went from not casting at all, working again, now only one device shows at a time. And customer service is ZERO help. Like you might as well go yell at the sky

Come on, Xfinity. Pretend you care. Where's the solution??? My internet and cable service was recently down for 10 days due to a faulty cable and NO ONE could care less even though I explained that I have a house member in the health care field who needs internet service. Here's another chance. Do you care about your customers???

@XfinityChristina I renamed the other two devices to appear in google home before the one showing up, Closed and restarted the home app. Uninstalled and reinstalled the stream app. This did not work. The same 1 chrome cast is still only showing up. (I have three)

I've been using XFinity steaming app on Roku for over 6 months with no changes on my part, A few days ago, I was locked out of on demand shows that I do subscribe to. They gave me a code, my iPad took it and said I would be able to watch on Roku, where the code was generated. iPad said it was a success and I could watch. But no, XFinity keeps giving error that I am not subscribed to video, but I am. Tried several times talked to 5 agents, done every thing possible. I mean everything. Funny thing, I Can watch your streaming app on my iPad, no issues. It seems that you're not telling Roku that I'm a customer that subscribed to video. Please help me, I can't watch my shows for 4 days now.

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