Geek Squad a subsidiary of multinational electronics corporation Best Buy, offers services for computer-related problems and accessories. They have both commercial and residential clients.
The Geek Squad Protection plan offers quality repair services for your electronics in the comfort of your home. You can also extend the manufacturer's warranty and transfer the plan if you sell or give your product to someone else.
How to Cancel an Protection Plan Geek Squad
There are several tried and true methods to cancel a Geek Squad smartphone insurance plan. Keep in mind that these methods will also work for an insurance plan provided for any other piece of technology you purchased at Best Buy. Before canceling the plan, it's important to know how long your smartphone lasts so you don't cancel when you still have a few years left to use your device.
By phone Many consumers may wish to cancel their Geek Squad information plan by calling a customer service line. Call
1–877-698-8051. Follow the voice prompts and carefully say the words "protection plan" and "cancel my plan." If you call from the phone number on file, the automated system will guide you through the steps to cancel your plan and you won't even have to speak to a person. Please note that it is extremely important that you have the receipt showing your original purchase of Geek Squad insurance. If you can't find the receipt, a customer service agent should be able to help you. You can also check with your iPhone to see if you have AppleCare if you're not sure.
In Internet
Best Buy allows consumers to cancel Geek Squad insurance plans through the company's web portal. To do this, log into your individual Best Buy account. Go to your account home page and then click on the “Support” tab and look for the “Full Support” tab. Scroll down to "Your Account" and then click "Manage Your Membership." From there, simply find your insurance plan and cancel it, being careful to also turn off the "Automatic Renewal" feature. Your insurance plan will be canceled for the next pay period. If you prefer to cancel immediately, the website will give you a number to call. If you have Verizon coverage, you can also follow the same process to better understand how to cancel Verizon phone insurance. For a more generalized guide, you can read our article on how to cancel phone insurance.
In a retail store
You can also cancel your insurance plan at a Best Buy retail store. To do this, visit customer service and tell an employee that you want to cancel your Geek Squad Protection plan. The employee may try to dissuade you from sticking with the plan, but you will stick to your guns. It may be helpful to bring your original receipt and contract to your insurance plan.
FREQUENTLY ASKED QUESTIONS.
Do I need to purchase my product at Best Buy to qualify for Geek Squad Protection?
Yes. The smartphone or related device must have been purchased at Best Buy to qualify for Geek Squad Protection.
Can I continue purchasing Geek Squad Protection after I have purchased my product?Generally speaking, you have 60 days from purchasing your smartphone to activate an insurance plan with Best Buy.
Where do I find my Geek Squad Protection Plan number?Your plan number can be found on your Memberships, Protection Plans and Subscriptions page
1–877-698-8051 or on the original receipt.