Re: Interview with management firms .. Suggestions

[Canal terrace]

I would also ask for the background of the property manager who is responsible for us. Their experience in doing major renovation projects and their experience in working with boards to help raise condo fees and increase reserves. Thanks for doing this.

PHJ Cholmondeley
The Sorrel Group
2308 McKenzie Ave. Suite 808
Alexandria,Va 22301

617 669 3091 ph/cell
617 608 4552 Fax


On Dec 30, 2012, at 10:00 PM, Peggy Meites <pjme...@verizon.net> wrote:

> Objective of interview ..... We want to Understand the organization and management of the companies we interview ... and we want to come out with a clear estimate of their core competences.
>
> 1. The Company 's history
> - How long in they have been in business
> - Ownership ... Or change of ownership
> - Future plans, directions
>
> 2. The company's Assets and Financial management
> - financial statements, audits
> - legal liabilities or pending legal actions
> - how client assets are protected
>
> 3. the company's management and command structure
> - management team
> Years with company. ( staff retention rate) ; expertise
> - current client base & description
> - client management process
> * Who interfaces with the client & is accountable;
> *. Number of full time employees
> *. How this contract would be staffed (% of individual staff time)
> * describe supervision of contractors
> ~ any issues with uncompleted work?
> - core contractors (AC, plumbing etc. ... Licensed)
> * Describe work process for common elements
> * how contractor's work is supervised and approved by company staff
>
> 4. The company's approach to managing their client's planning, administrative, property maintenance, and financial management needs.
> - emergency or after hours property maintenance operations
> - routine financial management of condo fees, banking etc.
> - legal issues with tenants, owners, contractors
> - strategic and operational planning with Board
>
>
> Sent from my iPad

[PHJCholmondeley Canal]

---------- Forwarded message ----------
From: PHJCholmondeley Canal <phjchom...@gmail.com>
Date: Mon, Jan 7, 2013 at 10:08 PM
Subject: Fwd: Interview with management firms .. Suggestions
To: Yu...@mindelmgt.com

Yusef this is to confirm that you or someone from your team will be meeting with the Canal Terrace Board tommorrow at 6.30 pm.  This is what we had agreed to before the holidays.

The meeting will take place at the building it self.  4570 MacArthur Blvd.  We will be meeting in apartment G-7.  The apartment owner is Joel Klenck one of our board members. Please ring his bell at the front door.  If you have problems pleae call my cell phone 6176693091.  The board met tonight and in addition to the materials that you sent us which we reviewed,  below is a sample of some of the additional questions that we have.

We would also like to know who specifically would be the property manager for the building and their background.

Would you please confirm the appointment tommorrow.  I will also call your office first thing. 

We look forward to meeting you.

Paula Cholmondeley

President

Canal Terrace Condo Association.

[Canal Terrace]

Yusef we appreciate the information and the meeting. We like the team approach.However we have two questions.

1) the price you quoted has turned out to be high vs the other proposals we received. In the materials it says that the price includes a premium because of our location and that you do not have many other clients in our area. However this not something we can pay for. Also during the meeting Aaron indicated that this price was negotiable. 

So would left be know what your best and final( so to speak) by end of day Monday. The board is meeting again on  Tuesday. 

Also while you follow a team approach who exactly would be our property manager?  

Looking forward to your reply.

Paula HJ Cholmondeley

The Sorrel Group

PO Box 490 

Brookline, MA. 02446

617 6693091

617 608 4552 fax

On Jan 9, 2013, at 3:21 PM, "Yusuf Khapra" <yu...@mindelmgt.com> wrote:

Hi Paula

 

I hope the meeting last night went well.  I understand the board hopes to make a decision over the weekend; don’t hesitate to ask if you have any questions regarding Mindel Management or our approach.

Regards,

Yusuf

 

~~~~~~~~~~~~~~~~~~~~~~~~~

yusuf khapra

mindel management inc

1607 17th street, nw

washington dc 20009

 

office: +1 202 232 4653

fax: +1 202 332 2095

www.mindelmgt.com

 

 

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From: PHJCholmondeley Canal [mailto:phjchom...@gmail.com]
Sent: Monday, January 07, 2013 10:08 PM
To: Yu...@mindelmgt.com
Subject: Fwd: Interview with management firms .. Suggestions

 

Yusef this is to confirm that you or someone from your team will be meeting with the Canal Terrace Board tommorrow at 6.30 pm.  This is what we had agreed to before the holidays.