Technical Support Specialist - Edmonton, AB

[PC Phone Tech Ltd.]

PC Phone Tech Ltd is an Edmonton, Alberta based inbound customer service
center providing support on the phone, via e-mail as well as in person to
the general public as well as small businesses.

We are currently seeking for a highly motivated individual to join our team
as a Technical Support Specialist. Successful candidate will give "first
aid" to baffled, frustrated and sometimes clueless computer users.

Must be able to answer telephone calls and all in-bound entry points to Help
Desk which includes e-mail messages, and logging and tracking all inbound
issues. Superior computer software and hardware troubleshooting and problem
solving skills a definite asset.

Please email resume with cover letter and salary requirements to
res...@pcphonetech.com.