Anyone use Allstream internet?
Geoffrey Welsh
service (as part of a bundle of telecom services, actually) and the internet
connection has been really lousy lately.
My past experience with Allstream, though outdated (the contracts I
originally signed were with AT&T Canada, which later became Allstream), were
good. My initial experience with this Allstream installation was good, too,
for almost two years.
I'm having a real hard time pinning it down: the firewall's graphs and
network sniffers say it's not traffic saturating the line. Speedtest.net
gives it good throughput. Pingtest.net gives it low packet loss. Well,
normally, anyway...
But every now and then you can't surf the web from inside the office and I
get alerts from my external monitoring system saying that their SMTP or ftp
service is unreachable. It usually doesn't last long, but it's getting more
frequent, and it's annoyng me, let alone the people who have to work with it
every day.
Before I call Allstream and burn their ears off about their lousy internet
service, does anyone else have experience with Allstream internet around
Toronto or even across Ontario (at work, I guess, since I don't think they
do residential internet outside Manitoba)? Could you let me know how well
it's been working? Send email to g welsh at spamcop dot net if you would
prefer not to post publicly.
Thanks.
JF Mezei
> I have a customer near the Toronto airport who has Allstream internet
> service (as part of a bundle of telecom services, actually) and the internet
> connection has been really lousy lately.
What technology is used to connect that customer ? Allstream could be
use Bell Canada's ADSL service (GAS) to connect to that customer. If so,
the modem statistics on line condition would be greatly helpful.
Geoffrey Welsh
> What technology is used to connect that customer ? Allstream could be
> use Bell Canada's ADSL service (GAS) to connect to that customer. If
> so, the modem statistics on line condition would be greatly helpful.
It is ADSL (and it came with a Gnet DSL modem, which isn't exactly high
end...) but I don't know if it runs through GAS, since Allstream installed
their own phone lines to service this company's PBX (and even used a
separate line - probably a dry pair - to provision the DSL.)