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Tamela Vandonsel

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Aug 2, 2024, 12:29:59 PM8/2/24
to camroloran

@RokuKariza-D Not an ideal solution, but I created a new roku account then factory reset the roku and signed in with the new account. Now Netflix works. So looks like an issue with the old roku account somehow. At least I can watch Netflix. LMK if Roku is not planning on fixing this and I'll put in a request to delete my old account.

I can log into Netflix and view previews. But, when I attempt to play individual episodes it loads up to 25% and never plays the episode. I have restated my Roku, deleted the Netflix channel, signed in and out and restarted my modem and router to no avail. Not sure if this is a Netflix or Roku issue.

You mentioned that you already tried removing the app. Did you restart your Roku device before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again.

Thanks for your reply. The issue is only occurring for Netflix. I tried the suggested order of removing the app, restarting the Roku and re-installing, but that did not work either. I have done the system restart from the settings many multiple times as well. I'm not sure what the issue is here.

When problems are confined to a particular channel, it may be that the channel didn't install properly, that it didn't update correctly, or that the installation has otherwise gotten corrupted. A reinstall may fix the problem, so give it a try.

Remove/reinstall procedure:

Since you are still unable to play videos from one channel after attempting the suggestions above, videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developer themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

This is a local network connection. PC's on this network are able to access the Emby Server via wired and wireless connection to the Server. Android tablet connects wirelessly to the server. All these connections are through Chrome.

I did not voluntarily change anything in the router configuration or in the server firewall settings. I have verified that EmbyServer and EmbyServer.exe are still on the allowed apps for the firewall (using Windows Defender). Port 8096 is listed as open. I don't see anything in the event logs that seems to be a blocked attempt (but it has been a while since I have had to get into the guts of windows logging).

Operator error is always possible, of course. I am the only person with access to the server PC and router configuration, so unlikely that someone else made a change yesterday.

WakeonLAN application on the Roku can wake up my server. It uses MAC addresses, so that is not extremely relevant. It does demonstrate that there is a network connection between the two devices.

If you press the Home button on your Roku remote and go to the Roku homescreen. Go to Settings >> Network >> Check connection and see if it isn't the Roku itself. Roku recently enabled IPV6 with firmware 12 and this addition might be causing you grief. Having the Roku re-detect the network will eliminate that as a source and let us move forward.

Once you make sure the Roku has the correct network settings you can also delete every single Roku device in your Emby server. Go to your server dashboard and choose the device tabs and remove every Roku device. Do not worry. As users reconnect it will readd their device to this screen.

Once you have done that if this Emby server is using Windows make sure it is using "Private network" and hasn't reverted to "Public network". When your router disconnects and reconnects sometimes Windows will do this if the event also disrupts the PC like a power outage or similar.

You may not be able to get to this option. If you cannot do not worry. You can make the Roku do this by delete all the Emby apps from your device. Then restart the Roku. The Roku will notice you have no applications tied to that cache any longer and wipe that space. Then reinstall the Emby apps on your Roku again.

If it still doesn't work after all of the above the problem is part of your network. Likely something on the PC side has blocked the Roku since it tries to connect to the PC. And if Emby is not running it might get seen as an intruder. It will then block the Roku if this is security software. If you use security software you might want to make sure your Roku IP isn't blacklisted.

This evening (6/14) - the Roku could no longer find the Emby server again.
This time the previous fix was not successful. I am able to access and playback from the Emby server via other devices on the network.

The only change to the Windows machine running Emby server was a Firefox update. No changes to the Roku device. No changes to network.

Sequence tried was:
Remove Roku device from Emby Server. Reboot Emby Server machine. Remove Emby Application from Roku, Restart Roku device, reload Emby application on Roku.
Roku Emby application unable to detect the server automatically. Unable to connect when IP address is used.

Emby Server is functional with Windows laptops, desktops, Android tablets that are on the local network.
Roku device is functional with other applications (e.g. Netflix, Prime, etc.)

These routines repeat every 10 minutes or so making 2 attempts each.

I realize not every error in a logfile is critical. This does seem to imply that the server is not happy with some aspect of networking on my host.

Further update:

Updated my network adapter driver. Rebooted every device on my network and my router.

Roku now sees the Emby Server again. I am not sure what was the real fix was, but something on my side was messing up the network accessibility.

IP address and ports on local LAN are all valid as I can connect from my phone using safari with IP address and port 8096 as well as iOS app version 2.2.10.
I can manage from the web interface on my PC using the same address, same wireless network etc with no issues. The NAS has a static IP address. Also the user I connect with via emby connect is my personal account. There is a different user account for accessing at home that does not have remote access through emby (also to remember/remove what the family watches at home vs my personal viewing). This has been set up and in use for 5 years.

When I try to watch or stream "The morning show" on apple TV it continuously states "Unable to play, There's a problem playing this video. Try again or troubleshoot the issue." Choices I have to click on are: 'Try again' or 'Start Troubleshooting'. Neither one of them gets it going. When I click Troubleshooting it states "unable to connect, There's a problem connecting for playback. Try again later". That's it. So I checked my netflix, my Disney+, my prime video, etc., everything else works. It is just on my Apple TV app on the tv. All other apps work fine, including all computers and other services going thru the router. So I know the router is connecting to the TV. It is something to do with the apple TV app, or programming on the apple app. Anyone else having these issues? Any fixes??

Exact same issue as OP except trying to play any Apple TV+ content fails (trying to continue to watch Slow Horses but all shows now fail). The service used to work just fine but now fails (no changes on my end). Previews play then it chokes with "Try Again" and "Start Troubleshooting" - neither of which do anything.

I too have issues watching TMS, every 10 minutes it stops then when I replay it starts all over from the beginning and then I have to FF only for it to stop again a few minutes later. Why is this a problem?

Are you wondering, "Why can't I play Netflix on my projector?" It can be frustrating when your projector doesn't cooperate with your streaming plans. In this article, we'll delve into common reasons why you might encounter this issue and provide practical troubleshooting tips and fixes to get your Netflix streaming on your projector back on track. Let's unravel the mysteries behind this problem and find solutions to enhance your viewing experience.

If you're currently facing the issue of "you can't play Netflix on your projector," there's no need to worry. We've got solutions to get you back to enjoying your favorite Netflix shows and movies on the big screen. In this section, we'll explore common problems and provide guidance on how to watch netflix on projector seamlessly.

Netflix uses HDCP (High-bandwidth Digital Content Protection) technology to prevent unauthorized copying of digital audio and video content. If your projector or HDMI cable does not support HDCP, it will not be able to stream Netflix. You may encounter an error message regarding HDCP compatibility, or you might see a blank screen when you attempt to stream Netflix content.

If you're encountering the issue of why isn't Netflix working on your projector, it may be due to unsupported app or software problems. This is particularly common with older projectors that may not have the capability to support the Netflix app, or when the streaming device connected to the projector is running on outdated software. Symptoms include the Netflix app being unavailable, failing to open, or crashing unexpectedly.

If you're wondering "why can't I connect to Netflix," especially when trying to stream via a projector, it could be due to connectivity problems. A weak or unstable internet connection is often the culprit behind streaming disruptions. Symptoms of such connectivity issues include constant buffering, frequent loading interruptions, or an error message indicating a connection problem.

If you're experiencing the issue where "I can't watch Netflix" on your projector, it could be due to resolution and format incompatibility. This means that your projector may not support the specific resolution or format of the content you're trying to stream from Netflix. Symptoms of this incompatibility include poor image quality or error messages indicating that the format is not supported.

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