Adobe Media Encoder 2018 Google Drive

[Kerby Kolpack]

SoI have a set of 4 videos I'm trying to render with media encoder but whenever I try to do it, the render fails near the end after my C drive fills up. My issue with this is that I don't have anything set to go into my C drive. All my media cache files are on another drive that is more than big enough to fit everything but for some reason, it goes straight to C drive and since my C drive has about 20 GB left, it fills up super quick.

I figured it out! After contacting support and seeing that they were just going to try to avoid the issue rather than solving it I did some sleuthing on my drive as it got filled up using windirstat and noticed there was a file called 'pagefile.sys' that was massive and growing. Naturally I googled to see if I could delete it and found out its basically a file windows creates when it runs out of RAM and rendering a large video consumes a lot of RAM so it makes sense why it was so huge.

I believe so but I've moved my temp files in the windows directory so I don't know why. All my scratch disks and cache files are also routed away from C drive. The error logged is "unable to render frame" which I heard could be fixed by going to software only render. Tried that and woke up to see it had failed again with a whole new error code. Unfortunately, I'm away from my home PC for the next 9 hours so I cant see the code as I print screened it and saved it there

Do a render and watch this folder and see if it grows/gets populated. I've heard of a bug where files still get written to this directory and if this fills up your C drive, you're going to get that error.

So rather than deleting it I needed to change where it is created. I of course did some googling and got my answer. Go to control panel > System & Security > System and click on advanced system settings on the left. From there click settings under the 'Performance' heading and go to the advanced tab. Click 'Change' under 'Virtual memory'. From there I set my C drive to have no paging file and one of my other drives to have one managed by the system. Saved all my settings and restarted my PC and left the render going and prayed and lo and behold it worked!

I am however, able to render from files in my documents/desktop, so it I don't think its a Media Encoder problem, I think I just need to link up the hard drive with media encoder somehow. I know that it should work because I'm able to render Premeire Pro projects from the External Drive through Media Encoder no problem.

Without any specific info about your footage, in particular the formats and file paths nobody can tell you much. I would suspect that due to your external storage the internal URI paths of the project may get too long due to how volumes are mounted on OSX. Shuffling around a few folders and renaming the volume may fix this, though there's of course a chance you may have do some nerd stuff in the terminal to create a new mount point that works better. also of course the standard procedures apply like checking your user privileges/ folder permissions.

In order to work with the footage, I need to transcode it or create proxies on a different hard drive while maintaining the folderstructure. There are around 100 folders with subfolders, so I prefer transcoding them all at once.

Is there a way to select all folders of the footage in premiere in my project, create proxys to the original folder of each individual clip but just replacing Drive X witch Y for all clips? For example, just change from X/Interview/footage/CameraA to Y/interview/footage/CameraA without choosing a location manually.

Personally, I'd get a new drive with room for both the media and your new proxies and put the proxies in a folder next to the original media. You can simply copy the media folder structure from the source drive to the new drive and after you've copied everything over, rename the new drive to match the old drive and premiere should see everything without an issue. You can set a single folder on the new drive as a destination for your proxies, but many cameras create arbitrary file names that may cause duplicate file names to exist. I'm not sure how premiere handles this and I'd probably avoid doing this on principle. Hopefully someone who has more experience with this kind of proxy workflow can contribute a better worfklow.

I posted this is the Premeire Section believing it was Premiere causing the issue. It turns out it is Adobe Media Encoder. Should AME still use the standard temp folder on the root drive???? When ever I render out a project, I get about half way when I am prompted by Windows that the Temp directory is full. I have 50Gb free on it BUT I have set cache and database files for another drive, X: which is an internal SSD. I have pointed ALL adobe products to this location and I assumed it would also use that for AME temp files. Is there a way to change where AME stores the temp files as it renders a project?

Thanks for reaching out. Ideally, we can select the location only for cache files. However, I'm not jumping to conclusion. I'll check if it is possible to change the location of any temp files created.

I'm working with my project file saved to my MAC and my footage saved to my G Drive. Everything is linked up just fine and I haven't moved any folders around, whenever I open after effects the project files are linked and working fine however when I send my composition to media encoder to export it the video that comes out of it is showing the colored bars instead of my footage assumably showing that the files are unlinked for some reason.

Similarly, when I try to render out directly from after effects I get an error saying "error accessing drive. the file may be damaged or corrupted(-1610153457)" and the program refused to render. This makes no sense to me because when I render from media encoder it exports to the drive just fine, (except of course the footage is unlinked)

So I have no idea what to do, I really would like to save the exports to my drive and don't want to overload my laptop with all these exports as I'm working with hundreds of short videos.

I've tried clearing my caches, restarting both programs, exporting from media encoder to my desktop instead of the drive, tried working with the older versions of both programs only to still have media encoder export with the color bars instead of footage. The footage is stored correctly and not unlinked in after effects so why is it unlinking in media encoder???

someone please help I'm losing my mind.

In After Effects, under the Help menu, turn on Enable Logging and restart AE. Then try your export again. Once the error occurs, go back to the Help menu and choose Reveal Log Files. One of the folders that will appear will contain the After Effects Log.txt file. Post that back here and we'll take a look to see if there are more details that might explain what's going on.

It appears that the After Effects software is encountering a permission problem while trying to access an external drive for rendering. To troubleshoot this issue, you may want to review your privacy and security settings and grant After Effects and Adobe Media Encoder full disk access to the external drive.

@epiphanyh A link to the .txt file would be best. The log contains file paths and other system information, so please send the link in a private message to either myself or @jenkmeister to keep that information private.

hi there, I create life story films and some of them are very long! I output the final video on USB memory sticks for families and obviously want it to be the highest quality possible. The film I am about to export is 1.5hours duration. It's shot in 4K. I'm happy for the export to take a long time, I'm using H.264 and a high quality present. However when I watch back the export, it works well if i watch from start to finish, but if I skip around to different parts of the video it goes out of sync, and doesn't seem to catch up with itself. Any tips on how I can solve this?

Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

hi John, sorry missed 'Premiere Pro or Premiere Elements' bit of your question and was very up against work schedule so got a bit a bit overwhelmed with all the links to forum quickstart, I will make sure I spend time on all that when I can. The answer to the above is I'm using premier pro. I've think I've solved my problem and have pasted at the bottom of this thread

thanks for you reply Nancy. I'll look into media encoder as I've not been using that for digital downloads, see if it helps. I agree with you about SSD drives versus usb sticks, however members of the public often don't have access to ssd so need something to keep films on for the future. It's a bit like a family heirloom so difficult to know best way to preserve it. but thats no really an issue for adobe

Assuming you're exporting directly out of Premiere Pro using the H.264 High Quality preset, using Media Encoder won't help you, as the export options are identical. It will, however, allow you to export your project in the background while you continue working in Premiere, which you can't do if you're exporting directly from Premiere.

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