Just downloaded Camelot and recieving an error

[Amelia Richardson]

Hi, 

I just downloaded Camelot for the first time ever. I am receiving this error. I checked the system log like it said to do and it says it cannot find the file. I can open until Logs, but I seem to be missing 'camelot.log'

 ENOENT: no such file or directory, open 'C:\Users\amelrich\AppData\Local\camelot\Logs\camelot.log'

[Heidi Hendry]

Hi Amelia,

I suggest downloading and installing it again. Check the documentation on the upgrade process. 

.

Regards
Heidi 

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[Heidi Hendry]

Hi Amelia,
If you search on your laptop/desktop can you find the camelot.log file?

Previously when Camelot hasn't been able to find a file, it's because the folder it's been installed into has restricted permissions. That's not an easy thing for me to help you with remotely. 

Can you please share ALL of what the log file tells you, as there may be some other clues in there.

Thanks

Heidi

[Nathan Hawkins]

I just downloaded Camelot and received the very same error. Couldn't figure out what was going on for awhile, but I think I tracked it down. Under the settings tab, there was nothing for the "Installation Location" at first. I selected "Choose File..." and then the folder where I downloaded Camelot. Once I did that, it started up just fine.