Netflix noticed that people were filling their queues with aspirational choices, independent films and documentaries, but rarely letting them get to the top of the list. When it was time to check out, it was Notting Hill and The Matrix every time.
Customers visited the Netflix website more often and watched more movies. Netflix never looked back. Eighty percent of what people watch on Netflix comes from what Netflix recommends, not from what people search for.
The business model for Netflix is built on keeping you watching for as long as possible. The numbers are inexorable: Netflix has a 90-second window to help you find a movie or a TV show before you leave the platform and visit some other service. The recommendations are crucial.
I share a Netflix account with my parents and my sister (they get my Hulu login, though, so I think we're square). For the past couple of months, I'd noticed movies showing up under Recently Watched that I know none of us would touch with a ten foot pole. Stupidly, I dismissed this as a hiccup on Netflix's part, until I found out the awful truth: we'd been hacked.
It's shameful that someone who writes about tech for a living would just let such suspicious activity slide without further investigation, but it wasn't until I saw this Tech Insider headline that I wondered if the weirdness was more sinister than just a glitch. Motherboard's hacking and information security reporter Lorenzo Franceschi-Bicchierai pointed me in the direction of the website haveibeenpwned.com, where I entered my parents' email address. Lo and behold, we'd been pwned to the max, our login info dumped in a plaintext document titled "BunchaNetflixAccounts," along with the info from some 2400 other users. The document was posted on Pastebin, a site that temporarily stores chunks of plaintext and is primarily used by people sharing code.
The site notes that pastebins are usually only up for a few days, but I knew this had been going on for way longer than just this month. So I went to Netflix's site and checked the viewing activity for my profile, and sure enough there was stuff on there going back months. Curse of Chucky. The Passion of the Christ. One login thief seems to be really into drug trafficking, watching both the new Netflix original series Narcos and El Seor de los Cielos, a telenovela about a drug lord.
The breadth of the stuff watched strongly indicates a number of different people using our account. It's hard to believe the same person would be interested in watching Money for Nothing: Inside the Federal Reserve, Anchorman 2, and half a season of The L Word all in the same week. (If such a person indeed exists, I'd like to have a drink with them.)
Once someone gets inside your Netflix account, there's not a ton they can do aside from binge watch some Family Guy, because your credit card info is obscured by the site. The real danger lies in if you use your Netflix password for a bunch of other stuff too. In that case, anyone enterprising enough could do some real damage.
So if you think you've been hacked, here's what to do. Go to haveibeenpwned.com and find out if your data is out there. Change your Netflix password, and if any other accounts share that password you should change those, too. Franceschi-Bicchierai recommends using a password manager like LastPass or 1Password.
I don't think my family's Netflix hack has created any other issues, but we'll be taking better precautions from now on. Though I hate to begrudge people access to Curse of Chucky, they'll have to find some other way to watch it.
A few weeks ago, I tweeted that I was looking for fans of The Office who can't stop, won't stop rewatching the series, and that they should email me if they'd like to contribute to an article about their obsession. By the next morning, I had 32 messages in my inbox with subject lines like, "I will rewatch The Office until I'm dead" and "YES I WATCH THE OFFICE ON REPEAT AND I HAVE NO SHAME." I'd noticed that rewatching The Office seemed to be a very common activity, with fans posting about their rewatches on Twitter and memes about it popping up on Instagram. But why? Through emails from fans and talking to experts in psychology and media, I set out to find out why exactly rewatching The Office is such A Thing.
I get loving The Office. That part is totally understandable. After Season 1, NBC re-ran the entire six-episode season, and flipping around my parents' non-cable TV while bored one evening led me to find what is now my favorite comedy of all time. I watched every episode that aired that night. I was hooked.
I watched the show through to the finale, but for me and other fans, viewing The Office didn't end when the show did in 2013. In the time since it premiered, Netflix has taken over, and now fans like me can relive "Your dentist's name is... Crentist?" whenever we want. And whenever we want is, apparently, all the time.
Another fan, Sara, who is now 22, explains that the show helped her through a death she experienced when she was 15: "I had just lost a member of my family to cancer and had no real coping skills or support system, so I legitimately spent a huge portion of that summer watching every season on Netflix."
Others said The Office was there for them through trauma or heartbreak. "Sometimes I go a month or two without watching, but I mostly started it as a way to kind of distract from trauma I was experiencing when I was young," writes Kathleen, 20. And Sahra, also 20, explains, "I watched the series for the first time the summer I graduated high school. I was going through my first heartbreak and as silly as it sounds The Office was there for me."
And, of course, there are much lighter reasons why fans watch the series, too. Erin, 26, bonds with her family over the show: "Every Christmas my family sits down after opening gifts and we watch every Office Christmas episode."
Then, there are the love stories. "Growing up, I remember hearing people say, 'There's a lid for every pot', and The Office demonstrates this idea well," writes 28-year-old Randyl. "Of course, like many, I loved Jim and Pam ... but the Michael/Holly and Dwight/Angela romances were what made me truly believe that there's someone out there for everyone."
Like that last comment, some of the responses were self-deprecating, but it's clear that there's no need to be. If you think you're weird for having seen the entire series 15 times, there's someone else out there who quoted The Office in their high school yearbook. (It was me. I am that person.) But why this show? It's easy to say it's because of the characters or the jokes or the familiarity, but a lot of shows can provide that. Why is The Office the one where the connection is so strong?
Pamela Rutledge, the director of the Media Psychology Research Center, has an idea that goes deeper than just loving Michael's one-liners or Jim and Pam's love story. "The Office is an ensemble production, which means there are multiple psychological access points and emotional hooks to enter the world," she tells me via email. "People can identify with all sorts of situations in the context of office politics and interpersonal relationships." In other words, while you might relate to Jim's job anxiety one day, the next time you're watching, you might really connect with Kelly's situation with Ryan (if so, sorry about that).
Rutledge further explains that watching the show can actually have a physical effect on your mind and body: "Anxiety that might be generated by personal associations is alleviated through humor which changes our body chemistry, reducing stress and improving our sense of well-being." This speaks to the many responses from people who said watching The Office improves their mental health or helped when they were going through a tough time.
But it's not just about the emotional experience and our subconsciouses getting used to the show. There is something particular about The Office's writing and production that sets it apart. Bustle Associate TV Editor Martha Sorren thinks the setting of the show provides a soothing quality that keeps people coming back.
"I have a theory that the contained set is a large part of why people rewatch The Office," she says. "You always know exactly what it's going to look like, who sits where, and what's going to happen when. It's a neutral resting place for your brain because everything always looks the same. There's no work for your mind to do, and therefore it's the truest form of relaxation TV."
Greg DePaul, who teaches Sitcom Writing at the New School and wrote the movies Bride Wars and Saving Silverman, also mentions the workplace setting, but thinks the show being incredibly detail-oriented is part of what makes fans rewatch.
It really has it all, and that just becomes more and more apparent each time you watch. "The Office just hits the right buttons," Davenport says. "If you want some absurdist quirky shit, you've got that. If you want bonafide love stories, it has that. If you want heartwarming friendships or just hilarious comedy, they've got you."
We might not all go to such lengths, but if it was possible for the show to truly disappear out of our lives (or, you know, leave Netflix), it would be a major blow. Usually with TV shows, you might think that one viewing is enough; with The Office, a lot of people really need it.
"In one episode Jim asks Pam what movie she would take to a stranded island with her that she could watch forever and never get sick of," writes Emily, 23, summing up the entire situation with a reference, like any true fan should. "I would pick all seasons of The Office."
Depending on how you use Netflix, you should have a Watch Again section on the Netflix front page, which will show you what you have seen recently. It won\u2019t cover everything, but if you\u2019re trying to find that movie you watched a little while ago, it is a good place to begin.All you need to do to view your recently watched content is scroll down Netflix's homepage until you see the Watch it Again section. But this won't show you a complete history of content.Otherwise, there is a full record of the stuff you have watched behind the scenes.\n\n\n\n\n\nHere you should see every TV show and movie you have watched on that account. If ever you want to see how much you use Netflix or whether you\u2019re getting your money\u2019s worth, this is where you do it! Assuming you want to watch the content again, simply click on the title of the show or movie and hit play.", "url": " -recently-watched-titles-netflix/#step1" }, "@type": "HowToStep", "name": "Clear Recently Watched on Netflix", "image": " -content/uploads/2019/05/How-to-find-your-Recently-Watched-titles-on-Netflix3.png", "text": "If you don\u2019t want your roommates or significant other seeing just how much Netflix you have been watching or some suspect shows you would rather keep a secret, you can clear them from your Recently Watched list. This will not only clear them from here but also from your Watch Again section on the main page.
\n\n\n\nOnce you hit that icon, you should see a message that says something like, \"Within 24 hours, TITLE will no longer appear in the Netflix service as a title you have watched and will no longer be used to make recommendations to you unless you watch it again.\"You can do the same on the mobile app by selecting My Profile and Viewing Activity. Select the X to the right of any title to remove it from the list.This will clear your Recently Watched, Watch Again, and Continue Watching sections on the Netflix main page.Clearing titles from your recently watched list also influences how Netflix shows you new titles to watch. It creates a profile of the things you like to watch and will refine the shows it displays to those it thinks you will like the most. ", "url": " -recently-watched-titles-netflix/#step2" ], "tool":[ ] } "@context": " ", "@type": "FAQPage", "mainEntity": [ "@type": "Question", "name": "There are shows in my watch history that I didn't watch. What's happening?", "acceptedAnswer": "@type": "Answer", "text": "Unfortunately, Netflix is only secure as your strongest password. If you see activity that doesn't match the content you've watched, it's likely someone else is using your account too. Activity that doesn't belong to you is the first indicator that someone has logged into your account. The good news is (in most cases) there is an easy fix for this.First, you'll want to head over to your Account page as shown above and tap on the option to see streaming devices. This will give you the date, time, and approximate location of all logins. If you see something that does not match yours choose the option to Log Out of All Devices.Next, change your password and verify that your email address is correct. This will ensure that the individual who is not supposed to be using your Netflix account can't log back in.Lastly, delete their viewing history as shown above. Although the viewing history isn't, in itself, a security issue, it can mess with Netflix's recommendations and algorithms. By removing this content, you can continue to receive recommended shows that match your interests." , "@type": "Question", "name": "Can I delete all of my viewing activity at one time?", "acceptedAnswer": "@type": "Answer", "text": "Absolutely! If you want to get rid of your entire history, scroll to the bottom of the Activity page for each profile and tap on the option to Hide All. Your viewing history will immediately disappear." , "@type": "Question", "name": "Is there a way to know when the content was watched?", "acceptedAnswer": "@type": "Answer", "text": "Netflix will give you the date that the content was accessed, but it will not give you a timestamp. Unfortunately, if you're concerned your child is watching Netflix late at night or during school hours, there isn't a way to know for sure. Your best bet to monitor someone's Netflix activity is by using the device they'd stream on. If it's an iOS or Android device, you can set up app limits.Netflix's parental controls only allow you to control the maturity rating but not the times that it can be accessed." ] document.documentElement.className = document.documentElement.className.replace('no-js', 'js');.no-js img.lazyload display: none;figure.wp-block-image img.lazyloading min-width: 150px;.lazyload, .lazyloading opacity: 0;.lazyloaded opacity: 1;transition: opacity 400ms;transition-delay: 0ms;'use strict';var cls_disable_ads=function(n){function h(a,b){var c="function"===typeof Symbol&&a[Symbol.iterator];if(!c)return a;a=c.call(a);var d,e=[];try{for(;(void 0===b0