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Xena Donovan

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Aug 2, 2024, 1:48:58 AM8/2/24

to calthebarlu

How on earth do you force this *lovely* device to change what account is logged into a specific channel? Someone was visiting me and added a couple channels (disney, netflix) with their account info to see if I liked them enough to subscribe. Now we absolutely cannot get the *#&!* Roku to forget their log-in info so I can use my own.

I've tried removing the channels multiple times from both website and the device, doing a factory re-set on the device itself, etc.

I really, really don't want to have to delete my entire roku account and create a new one from scratch...and frankly if I need to I'll just buy a firestick so I don't have to deal with this again.

Everything you need to know is right inside the channels themselves. You also could have called your friend and ask them to log out of all devices from within their Netflix account and Disney account.

For Disney Plus, scroll down from the header carousel to the menu of icons. On the left is the sidebar. Go there. Scroll down to Settings. In there is Log Out. Just like it is on Fire TV devices, because that's how Disney designed the app.

Offer subject to change. Receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

Offer subject to change. Receive Netflix Standard with ads while you maintain a qualifying line in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

With Netflix Standard with ads you can watch on up to two devices within a household at the same time. You can upgrade to Netflix Premium and watch on up to four devices in the same household at the same time for the discounted rate of $16, through your T-Mobile bill. Visit this page to upgrade now.

Log into My.T-mobile, select Account, and then select Manage add-ons. On the Manage data and add-ons page, add Netflix in the Services section. T-Mobile pays Netflix directly for you. For customers with an existing Netflix account, it may take one or two Netflix billing cycles for your billing to transfer to T-Mobile.

For example, netflix, on the apple plus app under my profile, will my shows from Netflix show up and only mine. Then for my wifes profile only hers will show up? Or based on the account used to log in with on Netflix on the main apple TV box will that be the shows that are shown across multiple platforms?

However the individual apps, like Netflix, Hulu, Prime etc... do not in most cases support multiple accounts and will use whichever account is signed in to the App at the time its being used regardless of which Apple ID is active on the Apple TV.

Apps however do support multiple profiles, so if you and your wife have your own profile within each app, you will be able to change to your profile within the App independently of the Apple ID being signed in.

If you each have your own subscription and account with each app and not just a profile within the same account, then you would need to sign the other person out of the app and sign in with your account.

If you want to run an app on a different profile than what the Apple TV is currently logged into then simply change the profile and all billing and preferences for the different profile will be used. Very very simple to do. For example, my wife and I have different profiles and preferences and we are Netflix customers. We both use the same Apple ID for billing however we like to watch different types of content. When she is logged into her account, she sees her preferences and what she has watched in the past, what she would like to watch etc, when I log in to my account then I see what I want.

Thanks. We have separate profiles now, and I am thinking about getting an Apple TV box to consolidate all the services into you. So to be clear, I sign in on the main box to all the accounts with the billing sign in IE Netflix and Apple TV plus. But then the profile on the apple TV app will ask which profile to use for each service. IE Netflix for wife profile on wifes profile for Apple TV plus? 180 dollars is alot to spend if we cant separate the profiles.

Guess what I am trying to say , on the apple tv app, my profile will house all the profiles from streaming apps like Netflix and Disney plus, but then my wifes profiles will consolidated under her own apple tv app profile.

For the 3rd party apps like Netflix, they will need to be signed in with one account that is paying for them, and is not really tied to the Apple ID logins on the Apple TV box in Settings. Netflix may be using the Apple ID as its account, but it is not tied to the Apple ID that is actually active in Settings.

No, The TV App and other Apple apps will use whichever Apple ID is currently active at the time you open the App. It will not ask, you will need to manually change the active Apple ID in Settings if you want to change the user for the Apple apps.

This is, as mentioned, unrelated to the account used for other 3rd party apps like Netflix. For those, if each of you is paying for your own subscription to Netflix, you will need to sign each other out of the App and sign in with your own account.

If you are using the same billing account for Netflix, but have different profiles inside the app, then you can just select the profile within the App you wish to use. But again, this is unrelated to the active Apple ID from the Settings App.

Again, no. Do not confuse accounts with profiles. Accounts hold profiles. Apple IDs do not have profiles. They are just one account that holds information for one user. The active Apple ID will not define what account is logged in to 3rd party apps like Netflix or Disney+, but may define what subscriptions are active for the channels within the Apple TV App.

3rd party Apps like Netflix use accounts with the billing information, and then hold different profiles for different users within that account so they can separate viewed content and likes and dislikes. These are not tied to the active Apple ID at all.

If you have Husband Apple ID and Wife Apple ID, but then you have a subscription account to Netflix with 2 profiles under that account for viewing content, these are unrelated to the Apple IDs. Again it may use the Apple ID as its account, but it has no connection to the Apple ID that is active in Settings.

I was using a relatives Netflix who no longer has the package so I have now signed up to HD and have Netflix included. How do I change this on my sky Q and set up an new account as does not seem an option to log out.

Hi there @Will+Sussex You need to go to help section on the Netflix app and there is a sign out option there.
Once you have signed out you can reboot your Sky Box and go through the activation process.

-on-sky-q-and-glass-using-netflix

I have the same issue as the person above. We've been using my daughter's account but now need to change this. I've tried logging out & rebooting my Sky Q box twice but my Netflix app still appears to be connected to my daughter's account, does it take some time?

No, it logs out but then if I go back into it, I'm logged in again. I had also lost access to Netflix but now it's back again, most bizarre. I'll get my daughter to check that she has access later! It's been ridiculous to sort out, I spoke to 2 different people at Sky today & neither could help!

Renewed VM package which included Netflix hen got an email from VM stating that they had been removed as the payment method for Netflix!! Phoned VM, spoke to a pleasant person in some overseas call centre who was sympathetic but said she couldn't resolve the issue from her end and suggested I contact Netflix. I then phoned Netflix the person I spoke to seemed to understand the problem and tried to put things right but without sucess, he said VM had to switch something in their system to prevent Netflix charging me 10.99 per month for the service. Back to VM, no joy at all. Can someone in VM contact me to sort things out please, I feel I am going round in circles with no one able to resolve the issue.