Re: [callfire group] Busy Signal

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William Hughes

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Aug 28, 2012, 9:20:07 AM8/28/12
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Armando,

The number you are forwarding to, 787-479-3756, is in Puerto Rico. I'm sorry, but at present, we don't offer Call Forwarding/Call Tracking for Puerto Rican numbers.

Bill
CallFire

On Mon, Aug 27, 2012 at 8:19 PM, <arman...@gmail.com> wrote:
Hello.

Everytime I call my toll-free number all I get is a busy signal. I have tried from different phones (at work, from my own cell phone and from my wife's cell phone) and get the same results.

Also, I noticed that when I go to the Campaigns Dashboard, my phone's campaign does not show up there.

Thanks for any help you may provide.



--
Bill Hughes
CallFire Solutions Team
bi...@callfire.com
Direct: 213.221.2219
Sales: 877.897.FIRE

William Hughes

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Aug 29, 2012, 8:56:54 AM8/29/12
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Armando,

Yes, you can get a refund. In order to do so, please send an email TO: bil...@callfire.com expressing why you want the refund, and include the last four digits of the credit card you used to fund your account, so we can post the funds back to your card. This email you send MUST come from the email address on the CallFire account (hint -- it is an email address for ac-marketing). I am sorry that we were not able to accommodate your needs at this time.

Bill
CallFire

On Tue, Aug 28, 2012 at 3:52 PM, Armando Capo <arman...@gmail.com> wrote:
Hello Bill,

Can I get a refund for the funds I added to my account?

The service will be of no use to me if this is the case.

Thanks,
Armando Capo
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