Re: [callfire group] Why does the call history disappear when...

[William Hughes]

Inbound campaigns go to "Finished" state when stopped or paused, but because your dashboard is set to show Inbound Campaigns, you can always go to the Dashboard, and click on the Excel-like icon (Call Detail Records) to the left of any campaign name, so long as you haven't deleted that campaign.

Bill

CallFire

On Thu, Jan 24, 2013 at 7:09 AM, <tnpne...@gmail.com> wrote:

Why does the call history disappear when you pause the campaign.

Can the call logs be retrieved when it disappears after pausing the campaign?

Thanks.

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Bill Hughes
CallFire Solutions Team
bi...@callfire.com
Direct: 213.221.2219
Sales: 877.897.FIRE