Msi Katana Gf66 Camera Driver

[Karola]

Todo so, simply press the Fn and F6 on your keyboard at the same time to toggle on the camera on your MSI device. Check if the issue is solved. If not, there are more fixes to try below.

Restart your computer and the camera driver should be reinstalled automatically. If the camera is still not working, try to re-enable it by pressing the Fn and F6 keys at the same time.

To get the most recent correct driver for your integrated webcam, you can go to the official support website of MSI and find the drivers corresponding with your specific flavor of Windows version (for example, Windows 32 bit).

First of all, I have a MSI Katana GF66-12UE, it has a led on the power button that show if a program is running on Integrated GPU or Dedicated GPU. I don't know why, but every time that Intel Arc Control service is running on background, it shows me that the Dedicated GPU is being used and I have to stop it through task manager to end the Dedicated GPU usage.

Another thing that I discovered is that, on system information, I cannot switch gpu selection from integrated to dedicated one because my dedicated gpu it's not shown, It shows "Intel Iris Xe Graphics" in gray.

Lastly, I've already seen this thread but it's not fixed yet. On the camera tab, if I activate the camera preview a "the camera is currently in use" pop-up appears even if I'm not using the camera at all.

We wanted to update you on the camera problem and reassure you that we're actively working on a solution. Our driver developer team is currently working to implement a fix in an upcoming driver. Unfortunately, we're unable to provide a specific timeline or updates at this time, but know that we're making progress.

It's worth mentioning that when software is running in the background, it will consume some hardware resources. However, this should not typically impact the overall performance of your system. We'd like to inquire about how you confirmed that the software is running in the background and consuming resources from your dedicated GPU.

I can see that the program it's still running in the background even if I closed it from task manager, because an "Intel Arc Control service" still remain executing. While, I can see that It's using my dedicated GPU from the power led of my laptop that keeps lighting red (that means my dedicated GPU is used), and It continues until I turn off my pc.

This situation occours only if I open Intel Arc Control once and close it; if I boot my computer normally I can still see "Intel Arc Control service" running, but the power led lighting white (that means my integrated GPU is used).

As I sad , if I open Intel Arc Control and then close it, there's still a background process that it's using dedicated gpu (as you can see from the video the power bottom led is red), after ending it the usage of dedicated gpu stops (from the video the power buttom led turns white).

Since your computer has two graphics cards, your system may support Switchable Graphics. The Switchable Graphics feature allows you to switch between using the Intel graphics and a discrete graphics controller in a computer. If you want to better understand how your computer switches between the iGPU and dGPU. You should consult with your OEM. It is always recommended to use the drivers provided by the system manufacturer (OEM) to eliminate the potential impact caused by loading non-custom drivers.

We understand that you'd prefer to wait for future driver updates that solve the problem. However, we would like to know the outcome of the test to further investigate this matter and confirm if there is an issue with our drivers/application and start working on a solution for it. Your information will help us to further look into this.

Anyway, I discovered this program "Process Explorer" in which I can see the gpu memory usage on both graphics card. By using it I found that, when Intel Arc Control is running, it actually use igpu and the dgpu memory is at zero.

After further reviewing this matter. it is important to note that all software operates on the CPU by default. Only when the CPU is instructed to delegate some tasks to the GPU, it sends the necessary instructions. For example:

Given these details, we can confirm that Arc Control is software that is always executed on the CPU. Arc Control has multiple components, such as one for the UI and another for communicating with the GPU.

The behavior you describe is expected, as closing Arc Control's UI does not stop the service used to communicate with the GPU. This service continuously requests telemetry from the GPU, which explains why you may see some activity on the dGPU. However, this activity does not mean that Arc Control is being executed on the dGPU. All Arc Control components are executed by the CPU and communicate with the dGPU only when they require information, such as telemetry.

Additionally, you can contact MSI to better understand their customizations and implementation of hybrid graphics on your system. They can provide you with a deeper understanding of how your system handles working with both graphics adapters.

We're glad to know the information helped. Hopefully, it will help other community members. We will now close this thread. If you need additional information, please submit a new question, as this thread will no longer be monitored.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

You can scan for driver updates automatically and install them manually with the free version of the MSI Camera Driver Update Utility, or complete all necessary driver updates automatically using the premium version.

Click the Update button next to your driver. The correct version will be downloaded and installed automatically. Or, you can click the Update All button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.

To find the latest driver, including Windows 11 drivers, choose from our list of most popular MSI Camera downloads or search our driver archive for the driver that fits your specific MSI camera model and your PC's operating system.

After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slightly different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.

My laptop has a lousy microphone and speaker. When I take zoom exercise classes - I use an external BT Speaker. And for Video conferencing, I use a light headset. NEVER had a problem. Consider investigating earbuds or a light weight headset?

I use a usb plantronics speaker mic unit and it works really well. Bit bulky to carry about but since using that complaints about my/our voice quality stopped and audibility from speaker excellent. Bluetooth devices may have a lag, need to be set up and seem to have lost their charge when needed so for me the usb devices are best.

Just to see if it is a Windows setting or not you could boot up a Live Linux Distro on a USB stick and see if that recognises your stand microphone. Though I suspect that because it is just a microphone without a speaker the actual socket and jack of what you have got are not compatible. It will work if you tried a headset with headphones and mic.

You could try downloading the audio drivers straight form your manufacturer and install the latest version. My laptop has only 1 jack and when I plug something in, it pops up and asks what I plugged in.

I see a lot of suggestions for getting a headset (even a wired one would fix your issues), and a bluetooth or other wireless headset would work great for this. There is another option of getting a USB camera (yes, I know the laptop already has a crappy camera built-in) and using the microphone on the camera. Almost all of the simple USB webcams come with 1 or 2 microphones on them and the sound quality is almost always better than the built-in laptop speaker.

If you do lot of Skype/Zoom calls, Webex meetings and whatnot, stay away from the cheap 20 euro things, Get yourself a good wired or wireless headset. Invest in it bit more, but because of better quality and more features you will thank me later.

I think I had Jabra Evolve 65 in my previous job and they were very good. Can pair with Bluetooth and with their own wireless USB dongle, or even with both at the same time, but if one connection rings call on the other connection is dropped.

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