Network Inventory Servicenow

[Marketta Filipovich]

ATT said that the current approach to managing network inventory is complex and challenging and that communications service providers need a consolidated view of their networks and a consistent workflow to connect and take action on data.

Telecom Network Inventory helps to address these needs, AT&T said, by providing a single platform that connects systems to maximize network investments, manage orders, improve customer service experiences, and enable business agility.

The company added that it will provide ongoing strategic guidance as ServiceNow enhances Telecom Network Inventory, helping to ensure it provides modern, industry-leading solutions for the complex network needs of the telecom industry.

As its networks grow, AT&T said consolidating hardware and software equipment and services onto a single platform is critical and that it plans to use Telecom Network Inventory with a goal of gaining better insight into its network operations and issue resolution.

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AT&T Inc., and ServiceNow have announced a global telecom product to help communications service providers (CSPs) manage 5G and fibre network inventory. AT&T provided design and technical guidance for the development of ServiceNow Telecom Network Inventory, which is built on the ServiceNow platform and available for telcos globally today.

The current approach to managing network inventory is complex and challenging. CSPs need a consolidated view of their networks and a consistent workflow to connect and action on data. Telecom Network Inventory helps to address these needs by providing a single platform that connects systems to maximise network investments, manage orders, improve customer service experiences, and enable business agility. AT&T plans to deploy the platform soon.

For AT&T, consolidating hardware and software equipment and services onto a single platform is critical as its networks grow. AT&T plans to use Telecom Network Inventory with a goal of gaining better insight into its network operations and issue resolution.

Salam has awarded Oracle a managed services agreement to support its ongoing digital transformation. The collaboration will help Salam expedite operational excellence and enhance the experience it provides customers. These efforts

Are you manually populating network device inventory details through the ServiceNow GUI? What you need is an automated solution that can communicate with the network, capture data from it, transform that data, and pass it to ServiceNow to update the inventory.

Explore how to integrate Itential automations with ServiceNow using APIs in order to create a new inventory table and populate it with details from the live network, which creates the opportunity to utilize ServiceNow as a source of truth for network inventory.

Their motivation was that the current approach to managing network inventory is complex and difficult: operators need a consolidated view of their networks and a consistent workflow between connected systems so they can act on data. This is what Telecom Network Inventory platform is designed to allow them to do.

AT&T will provide ongoing strategic guidance as ServiceNow enhances Telecom Network Inventory. The telco said that consolidating hardware and software equipment and services onto a single platform is critical as its networks grow. AT&T plans to use Telecom Network Inventory to gain better insight into network operations and issue resolution.

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The first integration is with NetACE Auto-Discovery & Reconciliation, ServiceNow Telecom Network Inventory (TNI), and ServiceNow CMDB. It will drive end-to-end network visibility and topology mapping to the ServiceNow CMDB, allowing for autonomous inventory data assurance and closed-loop automation.

The second will be with ServiceNow Telecommunications Service Operations Management (TSOM), NetACE Fault Management (FM), and NetACE Performance Management (PM). The integration will monitor, analyze and provide visibility into network service-affecting conditions enabling actionable intelligence and contextual workflows for remediation and proactive customer care.

The third integration will leverage ServiceNow Order Management for Telecommunication (OMT) with NetACE Unified Service Activation & Fulfillment to enable rapid resource activation and service fulfillment across any vendors and technologies.NetACE Unified Service Activation & Fulfillment orchestrates RFS and CFS (resource/customer-facing services) across technologies and domains, and provisions the relationships between multi-vendor network services, cross-technology 5G network slices, and subscribers.

With ServiceNow and Atrinet, Customers will have better network and service inventory data accuracy, collect, analyze and prevent performance issues and service failing events, and establish and seamlessly provision resources and services.

About Atrinet

Atrinet provides Intelligent Service Automation and resource management solutions for Multi-Vendor, Multi-Technology, and Multi-Domain Networks. Atrinet software and services address the challenges of Service Providers, Enterprises, Vendors, and System Integrators implementing open, virtual, disaggregated networks alongside the traditional siloed network architecture.

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As network elements become disaggregated in either pure cloud-native architectures or evolve using hybrid infrastructure, maintaining visibility to all connected equipment becomes challenging. Legacy tools to manage and optimize network operations are ineffective. Accurate inventory and topology are critical foundational elements of network intelligence so AI/ML algorithms can work reliably and deliver dependable automated solutions.

NITRO Discovery seamlessly integrates an auto-discovery and reconciliation framework with ServiceNow CMDB Telco CI Classes for near real-time network inventory (NI) updates ensuring up-to-date sync of the real time network ecosystem. It is based on a multi-vendor, multi-domain and multi-technology inventory management system comprising information on physical, logical and network resources, with real-time data collection and reporting, at scale.

About VIAVI

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for communications service providers, hyperscalers, equipment manufacturers, enterprises, government and avionics. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. Together with our customers and partners we are United in Possibility, finding innovative ways to solve real-world problems. Learn more about VIAVI at www.viavisolutions.com. Follow us on VIAVI Perspectives, LinkedIn, Twitter, YouTube and Facebook.

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