Adding attachments to an Event

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Alan Carroll

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Feb 13, 2026, 2:21:39 AMFeb 13
to CalenGoo Desktop Support
Hi, I want to add details in the form of a pdf document to an event but I get a Java exception.  I've tried screen shot and inserting the pdf into a Libre Office document and each has the same result.
How can I successfully add a document to an event?

CalenGoo Support

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Feb 13, 2026, 2:22:53 AMFeb 13
to CalenGoo Desktop Support
Hi,

I am sorry that it doesn't work correctly! Can you please send me your logs or at least the part with the Java exception from your logs?

Open "Settings > System > Show logs" in CalenGoo to open an Explorer/Finder window that shows CalenGoo's logs. Keep that window open. Exit CalenGoo and wait 10 seconds to let it finish writing its logs. Then send me the files "calengoo0.log" and "calengoo1.log" from the Explorer/Finder window.

Thank you very much!

Kind regards

Dominique

Alan Carroll

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Feb 15, 2026, 3:33:44 AMFeb 15
to CalenGoo Desktop Support
Great, thank you Dominique.
I have the files.  How do I upload them?
Regards,
Alan

CalenGoo Support

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Feb 15, 2026, 3:34:21 AMFeb 15
to CalenGoo Desktop Support
Hi Alan,

please send the files to me by email: des...@calengoo.com .

Thank you very much!

Kind regards

Dominique


Alan Carroll

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Feb 24, 2026, 3:08:29 AM (6 days ago) Feb 24
to CalenGoo Desktop Support
Hi Dominique,
Files have been sent.

CalenGoo Support

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Feb 24, 2026, 3:36:31 AM (6 days ago) Feb 24
to CalenGoo Desktop Support
Hi Alan,

I am sorry, but I have not received any files from your email address. Can you please check if they were sent and if they were sent to the correct address?

Thank you very much!

Kind regards

Dominique


CalenGoo Support

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Feb 24, 2026, 4:36:09 PM (5 days ago) Feb 24
to CalenGoo Desktop Support
Hi Alan,

thank you, I have found the files in my spam folder now. Sorry, I don't know why they were sent there.

Anyway, I have examined them now but all I can see there are errors that say that your Evernote login has expired. The logs were from February 15th but your first post was from February 13th. Maybe the error was not in the logs because the logs were too new? Did you reproduce the error right before sending the logs?

Kind regards

Dominique
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