Update issue

[Philip Mangones]

Hi.  When I try to update Calengoo Desktop for Windows, via the app,  I get an error message to the effect that another process is in use and cannot go forward.  

As a work around, to update, I go and get the latest version on the Calengoo website.  

Is there something that I need to be doing?

Thank you very much.

[CalenGoo Support]

Hi,

unfortunately there is a problem in the previous beta version, i.e. the version you seem to have already installed. There I had updated the Apache “commons-io” library to a new version. Apparently this now unfortunately leads to CalenGoo blocking its own jar file so that it cannot be replaced by the new version. Sorry, I didn't expect that! It actually looked like a harmless change. Anyway, I have now uploaded a new update which uses the old version of the “commons-io” again and thus fixes the problem.

However, you already have the broken version. To fix the problem and be able to install updates again, you now need to download the latest version from https://www.calengoo.com/desktop and install it over your version. You should then be able to install updates as normal. And since CalenGoo saves its data in a different directory than the application, reinstalling should not cause any further problems and your data should be unchanged afterwards.

Please try this and don't hesitate to contact me again if you have any problems or questions! 🙂

Kind regards

Dominique Gunia

[Dave Heasler]

There are a vast number of downloads available at https://www.calengoo.com/desktop

Could you specify which one I should particularly use?

[CalenGoo Support]

Hi,

please try to install "CalenGoo 64 Bit" over your existing version. Does that fix it?

Kind regards

Dominique Gunia