1-Week-Out Alerts Not Showing

[rive...@gmail.com]

I have a birthdays/anniversaries/special repeating events calendar I made myself, different than the default Birthdays that comes with a Google acct calendar.

In Calengoo, I have it set to get a reminder for these events 1 Week before and 1 Day before. Gives me time to buy birthday cards.

I don't think my 1 Week before are consistently working now, though. If I look at my calendar there are four birthdays next week and I've only been alerted to 1 with the Calengoo reminders popup, and I know I haven't dismissed them.

I double checked that the 1 Week before reminder was still set and it is.

Suggestions how to get this to work again? I don't know how long it's been like this (potential version update bug) or if it's an issue with other, less obvious calendar events.

Thanks

[CalenGoo Support]

Hi,

under "Settings > Reminders > Upcoming reminders" you can find a log in which you can see which reminders were displayed. Can you find something about the missing reminder notifications in that log?

Kind regards

Dominique Gunia